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Remember to tap out when travelling on SkyTrain and SeaBus!

Compass Card tap out

Please remember to tap out when exiting SkyTrain (including Canada Line) and SeaBus stations, even if you have a Monthly Pass!

Tapping out ensures you’ll be charged the correct fare for your journey. If you don’t tap out, the system assumes you kept travelling and charges you for a 3-zone trip.

Example time!

If you have a 1-zone Monthly Pass and no Stored Value (cash) on your card and you don’t tap out, the system will charge your card an AddFare of $2.75.

Since there’s no Stored Value (cash) on your card, the system will draw funds from your $6 reserve, causing your card to have a negative balance.

The next time you tap in, the system will say “insufficient funds”, because the Compass system requires your card to have a positive balance before you can travel again.

Please remember to tap in and tap out when travelling on SkyTrain and SeaBus, so you’re charged the correct fare!

Author: Laura Tennant


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