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Testing all gates closed at Edmonds Station today

All is going well will all gates closed today!

All is going well with all gates closed today!

As we move along with phasing in the Compass Card system, we’re constantly testing all aspects of the cards, fare gates and readers. Today, we’re testing having all the fare gates closed at Edmonds Station. No worries – it’s just a one-day test! We will have SkyTrain Attendants, Customer Service Attendants and supervisors on both sides of the fare gates to make sure everyone is able to get through. If you show up to the fare gates using old fare media (FareSavers or bus tickets), staff will replace it with a Compass Ticket.

Besides seeing how closing all fare gates goes in general, part of the test is to track the amount of old media being exchanged for Compass products. We will use the information to develop additional plans and schedules to use when implementing full station gate closures throughout the system.

Since November of last year all stations have had a least one Compass fare gate closed to both incentivize using Compass and to allow for both fare media to be used on the SkyTrain system. After all, a closed fare gate is the best reminder to tap in and tap out.

As we move closer to full gate closures on the system you may see more tests like today’s. But don’t worry. We’ll give you all fair warning and will have staff on hand, like we are today, to make sure the transition goes smoothly.

 


2 Comments

  • By VancityAlex, February 3, 2016 @ 3:59 pm

    What is the plan for the SkyTrain station faregates to deal with customers having bus transfers?

  • By Joey Connick, February 3, 2016 @ 6:23 pm

    @VancityAlex: as far as has been said, the plan is to have them pay twice. Which is a pretty strong, but not necessarily great, way to encourage people to get Compass.

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