Like yesterday, we’re testing out having all the gates closed at one station. Reports from the Edmonds test were great with many people using Compass fare products and others being exposed to it and learning how to use Compass tickets.
We will have SkyTrain Attendants, Customer Service Attendants and supervisors on both sides of the fare gates to make sure everyone is able to get through. If you show up to the fare gates using old fare media (FareSavers or bus tickets), staff will replace it with a Compass Ticket.
As noted previously, we’re planning more tests like today’s in the near future. We’ll keep you posted of those on the blog!
UPDATE: We’ll be testing all gates closed at Nanaimo Station tomorrow!
Have you been through fare gates that are all closed yet? If so, let us know your thoughts.