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New seating pilot project for Canada Line begins

Canada Line

Canada Line riders may have noticed a little change of seating on their train.

We’ve modified a couple of Canada Line cars to improve traffic flow and customer experience.

In two trains (#119 and #120), we’ve removed 10 seats.

Accessibility seating is completely unaffected.

Why are we doing this?

The seat removal is part of a pilot project to provide additional room near the train doors.

By doing this, customers can get on and off the trains more easily – especially during peak travel times when the trains are fully loaded!

Goals of the project:

  • Provide greater passenger flow at train doorways which increases safety and improves passenger boardings.
  • Create a safer and improved vehicle flow for passengers.
  • Reduce door faults that are caused by crowding which often lead to minor service delays.

The results of this pilot will determine how the fleet is modified now and in the future.

Have you experienced one of these pilot trains? What do you think?
Comment below or email!

Author: Adrienne Coling


  • By Angela, August 15, 2016 @ 4:34 pm

    Yes, now there’s more room to stand but nowhere to hold onto.
    You need to install more grab bars.

  • By Adrienne Coling, August 16, 2016 @ 9:55 am

    Hi Angela, actually more overhead bars were installed with strap handles. Thanks!

  • By Ryan, August 15, 2016 @ 7:38 pm

    Traffic flow would also improve if people actually moved a little quicker off and on the train. Never seen people so slow on a city train system.

  • By Mischa, August 16, 2016 @ 8:17 am

    It would be nice if there were more longitudinal seating so the isle would be larger

  • By Ric, August 16, 2016 @ 1:37 pm

    Mischa, not sure about you but sitting sideways makes me get motion sick. I’m sure this happens to lots of other people as well. The smaller number of sideways seats the better

  • By Ian S., August 17, 2016 @ 1:00 am

    Is it only 119 and 120 that have had seats removed? What about the other cars in each pair — 219 and 220?

  • By habib fazil, August 17, 2016 @ 9:03 pm

    I’m more concerned about how some teens are charging their phones and causing a safety issue. Extension cord across the car, one even has a power bar so they can share. Dangerous no?

  • By Ric, September 8, 2016 @ 1:46 pm

    What is with Canada line removing the outlets on the trains? Are they trying to put an end to phone charging?

  • By Vanessa, September 15, 2016 @ 4:26 pm

    Ended up on one of these trains in and out of town today. Sure does make the long commute from waterfront to white rock that much more uncomfortable. Almost enough to get back in my car. Also unfortunate to see so many elderly people having to stand with so few seats onboard. From a daily Canada line user, bring back the seats please.

  • By Daniel, October 3, 2016 @ 7:59 am

    I needed a seat this morning. Because of the missing seats I did not get one. We need a fine for holding train doors open. The doors need to stay open longer at certain stations at certain times of the day. Using compass data, you could easily predict how many people will leave a train at a given station and time.

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