One of our top priorities is to make sure you get to and from your destination safely! Watch the video above to learn all of the best ways to stay safe while using the SkyTrain.
Here are our top five tips and tricks to a smooth journey:
Slow and steady
Don’t run for the train. Trains come quite frequently and there will be another one along in just a few minutes!
On the platform
Always stand behind the yellow line on platforms and wait at the Designated Waiting Areas as they are designed to provide added safety and security. Safety features you can find at Designated Waiting Areas are: enhanced lighting, a red emergency telephone that will connect you directly to the SkyTrain Control Centre, a bench and they are monitored by closed-circuit television.
SkyTrains are moving vehicles! Make sure you hold on to a yellow marked handrail or bar to keep yourself steady.
Know where to find help
In the case of an emergency, you can contact the SkyTrain Control Centre by pressing on the silent passenger alarm. This is a yellow strip located on every window on board the SkyTrain. Triggering this alarm means that help will be on board as soon as possible. You can also use the on board speakerphone that is located on each car near the doors. By pressing the red button you can speak directly to SkyTrain control operators.
FYI: when in doubt, don`t be scared to ask a SkyTrain attendant for help!
Trains will stop between stations if something falls onto the track so make sure to stay on board the train and do not exit between stations. The safest place to be in the case of a stoppage is on the train!
Take a look here for more information on the cool safety features that you can find on board the SkyTrain!
Author: Christina Jakopin