The front counter at the TransLink Customer Service Centre

PHOTOS: Tour the TransLink Customer Service Centre at Waterfront Station

Need in-person help? The TransLink Customer Service Centre at Waterfront Station has you covered! It is open Monday through Friday (except holidays),…


Photo of the TransLink Customer Service Centre located at Waterfront Station

TransLink unveils new Customer Service Centre at Waterfront Station

The terminus of the region’s busiest transit routes now welcomes customers with an enhanced customer service experience. Waterfront Station is now…


Fall foliage in Kitsilano with a bus driving by in the background

Join us for TransLink’s Open Board Meeting on Sept. 28, 2022

TransLink’s quarterly board meetings are open to the public and you’re invited to attend the next meeting — virtually on TransLink’s YouTube…


Black and white photo of a bus near Lincoln Station with the SkyTrain in the background

TransLink service on Sept. 19 for national day of mourning for Queen’s funeral

Sept. 19 will be a national day of mourning to mark Queen Elizabeth II’s funeral. TransLink will be operating service to ensure customers can get to…


HandyDART user with Compass Card

Help shape the future of accessibility programs at TransLink

Are you passionate, knowledgeable, and committed to improving accessibility and public transit? We’re looking for new members for the 2023 HandyDART…


Award-winning breakers put the moves in Art Moves on transit

For one month only, commuters won't be the only ones doing the "1, 2 Step" on and off transit in Metro Vancouver. This September, TransLink customers…


Photo of woman standing in front of SkyTrain paying for parking on her phone with the TransLink PayByPhone Parking App

How to avoid paying for parking in Vancouver

Nothing puts a damper on an exciting local adventure more than dropping a small fortune into the parking meter when you arrive. Luckily, we have a…


Photo of construction way at Canada Line's Capstan Station in Richmond

Changes to Canada Line service in Richmond, September 6–8 after 10:30 p.m.

If the Canada Line to, from, or between Bridgeport, Aberdeen, Lansdowne, and Richmond–Brighouse station is your ride after 10:30 p.m., this update is…


Bus seat testing site with information sandwich board on left and person sitting in bus seat on right, while looking at bus seat next to them on left.

We have a winner! Check out TransLink’s new bus seats

The results are in! Thanks to your input, we've chosen TransLink's new bus seats. This past spring, two types of TransLink bus seats designs had a…


MKV SkyTrain being manufactured

Next generation of SkyTrain cars take shape

TransLink's new SkyTrain cars are taking shape at a Canadian manufacturing factory in Quebec. The 205 new cars (our largest order ever) will allow us…


Riders hold their phones up to record as they participate in the SeaBus singalong

WATCH: Hundreds sing ‘Someone Like You’ by Adele on the SeaBus

This SeaBus ride was a little different as people took a break from the views and their phones, choosing to connect with each other instead.…


Cyclists and bus passes by with autumn leaves on trees

Fall into increased transit service, starting on Sept. 5

As summer ends and people fall back into their routines with a return to work and school, we're increasing transit service on several key bus routes,…


TransLink CEO Kevin Quinn one year

VIDEO: Kevin Quinn reflects on a year at TransLink

Kevin Quinn took the reigns as TransLink's Chief Executive Officer one year ago in July. He reflects with Tina Lovgreen, TransLink's spokesperson, on…


Streams of people walking on Cordova Street near Waterfront Station, a bus in the background.

Canada Day ridership hits new records

This Canada Day, there were over 800,000 boardings across our transit system as people chose to hop on transit to take part in the celebrations, with…


Rendering of a SkyTrain car arriving at Capstan Station

Changes to Canada Line service in Richmond, July 10–14 after 10:30 p.m.

Do you ride the Canada Line to, from, or between Bridgeport, Aberdeen, Lansdowne, and Richmond–Brighouse station after 10:30 p.m.? If so, read on!…


Categories

Archives