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Help us build a better transit alert experience

Help us build a better transit alert experience

Transit Alerts

Transit Alerts

Last year, you told us how you use and access Transit Alerts, and now we’re back looking for your input on how you want to be notified about transit disruptions or service changes.

Thousands of transit riders use our website or get SMS text and email notifications to help them make important decisions about their transit trips. We know that timely, useful and accurate alerts are important to our customers.

We want to hear from you! Until July 23, 2017,  July 19, 2017, we’re collecting feedback about how our customers want to be notified about transit disruptions or service changes.

Your feedback will help us improve Transit Alerts to keep riders informed, allow riders to plan ahead more efficiently and help riders find alternative routes when necessary.

Take the survey at translink.ca/alertsurvey.

We’re also doing outreach and customer research today (July 12) and tomorrow (July 13) at select SkyTrain stations, and bus exchange and loops.

Looking to sign up for SMS text message or email Transit Alerts? Register here.

Author: Sarah Kertcher