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Take this bus and SkyTrain benchmarking survey before May 1

Take this bus and SkyTrain benchmarking survey before May 1

Photo of a bus at Surrey Central Station with a SkyTrain going past in the background

As part of the International Bus Benchmarking Group (IBBG) and CoMET and Nova, which measures the performance of larger transit agencies across the globe, we’re asking customers for their thoughts on bus service in Metro Vancouver .

What is benchmarking

These benchmarking surveys aren’t just a comparison of performance data. They help us look at best practices, customer satisfaction and performance measurements. Your feedback is extremely important to help us continue improving bus and SkyTrain service throughout the region.

Being a part of international benchmarking groups also gives members the unique opportunity to learn from other bus and rapid transit companies to improve performance.

Take the surveys

The two surveys are available until May 1 and take just 3-5 minutes to complete: