TransLink CEO Kevin Quinn stands on a SkyTrain platform with a SkyTrain passing in the background

A message from TransLink CEO, Kevin Quinn

It’s been quite the year for us! As 2022 comes to a close, I’d like to take a moment to reflect on what we have accomplished, with customers like you…

An update on the Customer Experience Action Plan

Hi Metro Vancouver, I hope you’re all enjoying summer and getting out to explore by transit, walking, and cycling. Through our summer Ride and Shine…

Customer using their phone onboard a RapidBus

An open letter to customers: introducing TransLink’s next Customer Experience Action Plan 

At TransLink, our customers are at the heart of everything we do every day. It’s a responsibility that fills us with pride and is reflected in our…