People waiting at a bus stop near King George Station, with the SkyTrain in the background

Answer TransLink’s Open Call for Innovation on Enhancing Customer Experience

Customer experience is at the heart of everything we do, so, we’re always on a mission to elevate it. That’s where our annual Open Call for…


Royal Oak SkyTrain station platform with a moving train on the left featuring blue and yellow stripes. A sign above reads 'Royal Oak' and 'Expo Line'. On the right, an elevator door marked 'Elevator' includes accessibility signage and an intercom system. Sunlight casts shadows across the tiled platform and concrete walls.

How elevators are replaced, explained

Did you know some of the SkyTrain's original elevators along the Expo Line have been moving customers up and down 20 hours a day, 365 days a year for…


Bus operator Kelly Podlubny laughs at a bus stop with a bus parked in the background

This bus operator was just crowned the world champion for laughing

They say laughter is the best medicine. And Coast Mountain Bus Company operator Kelly Podlubny’s penchant for laughter has catapulted him to a world…


A person using the Cleaning and Maintenance text line on their phone

Spot a spill at your SkyTrain station? Text our Cleaning and Maintenance Text Line!

A clean and safe environment makes a big difference in your transit experience. One of the key priorities in our 2022–2027 Customer Experience Action…


A woman holds a Compass Card to the fare gates

The Transit-Friendly Employer program now includes over 50 organizations!

We’ve got a certification program for employers looking to encourage their employees to take transit, and it's just hit a MAJOR milestone! This year,…


Two women cycling on a bike lane in downtown Vancouver

Ride for routines, ride for the planet, ride for Go By Bike Week

This Go by Bike Week, Sept. 27 to Oct. 3, cycling can become more than a commute. It can be a part of everyday routines! Whether it’s a trip to the…


Bus along Denman Street in autumn

9 transit-friendly fall events you won’t want to miss!

Crisp, cozy fall has arrived, and these events will set up your season to be a great one! There's lots of transit-friendly events happening across…


Metrotown washroom interior

New washroom now open at Metrotown Station

A brand-new washroom is now open at Metrotown Station, one of the busiest points on the transit network, to improve the customer experience for…


Performers on stage at the Shipyards Festival in North Vancouver, 2023

Take transit to Car Free Day North Vancouver on Sept. 20!

The Car Free Days of Summer come to a close this weekend at the North Vancouver Shipyards Festival, and you won't want to miss the big finale! Don't…


Poetry in Transit

Take Transit to Word Vancouver on September 20

Mark your calendars: TransLink’s Poetry Bus returns to Word Vancouver at UBC Robson Square on Saturday, September 20. Word Vancouver is Western…


Indigenous artist Shonta Campbell models the Orange Shirt she designed for National Day for Truth and Reconciliation

Artist’s Orange Shirt Day design tells inspiring story of escape

For Shonta Kishiqweb (Campbell), art is more than expression. It’s a way to remember and honour. That she does with her Orange Shirt Day t-shirt…


Bike, walk, ride and roll to the Bike the Night pre-ride festival on Sept. 13!

Join us for Bike the Night's pre-ride festival at David Lam Park on Saturday, Sept. 13 for live music, games, food trucks, and much more! While the…


Car Free Day on Main Street!

Take transit to Car Free Day: Main Street on Sept. 14

Summer's not over yet with still so much to see and do before the winter rain rolls in — including two more Car Free Days! Next up is Car Free Day:…


before and after photo of bus loop repaving at Dunbar Loop

Why we repave bus loops: the hidden work beneath your ride

When you think about transit in Metro Vancouver, you probably picture buses, SeaBus, or maybe even the new Mark V SkyTrain. But what about the…


Festival scene with a food truck, people enjoying food, a stage with K-pop and breakdance performers, and a Hanbok experience booth.

Take transit to the Kimchi & K-Food Festival, Sept. 5-6

You're invited to Western Canada's largest Korean food and cultural event — just a short walk or roll from Lougheed Town Centre Station! Held in a…


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