Translink Buzzer Blog

TransLink’s 12 Days of Giveaways: win tickets to the Vancouver Christmas Market and DayPasses

On the final day of TransLink’s 12 Days of Christmas Giftmas, we’ve linked up with the Vancouver Christmas Market to set you up with the chance to win your way to the market.

Here’s what up for grabs: a pair of tickets to the Vancouver Christmas Market and a pair of Compass DayPasses so you can take transit to get there!

A treasured tradition for locals and visitors alike, the Vancouver Christmas Market returns to Jack Poole Plaza (at the Olympic Cauldron) through December 24, 2018, with extended hours from 11:30 a.m. to 9:30 p.m.

This year, the city’s signature yuletide celebration amplifies and expands its festive offerings with more than 80 huts stuffed with sweets, treats, and treasures, coupled with an increased lineup of large-scale activities and live entertainment.

The prize:

  • 2 x adult Compass DayPasses
  • 2 x tickets to the Vancouver Christmas Market

How to enter for a chance to win:

  • Comment below telling us who you’d take with you to the Vancouver Christmas Market if you win. (1 entry)
  • Follow @TransLinkBC and @VanChristmas on Instagram and leave a comment below letting us know you did. (1 entry)
  • Like TransLink and the Vancouver Christmas Market on Facebook, and leave a comment below letting us know you did. (1 entry)
  • Follow @TransLink and @VanChristmas on Twitter, and tweet the following: (1 entry)

    Enter to win two tickets to @VanChristmas in @TransLink’s 12 Days of Giveaways! #TL12Days

This means if you do all four actions, you’ll leave four comments below. And make sure your social media accounts are public so we can see your entry.

The rules:

Check out the official contest terms and conditions, but here’s the lowdown:

  • The contest will open on Wednesday, December 12, 2018 and all entries must be received by 11:59 p.m. on Sunday, December 16, 2018. Late entries will not be considered.
  • One entry per method, per person — that means you can enter up to four times in total for this giveaway.
  • We’ll announce the winners from a random draw on the blog and contact you via the email provided in the comments.

That’s a wrap for TransLink’s 12 Days of Giveaways Giftmas! Make sure your check your emails on Monday to find out if you’re a lucky winner.

Photo: Lindsay Elliott

TransLink’s 12 Days of Giveaways: win a Monthly Pass

We’re nearing the end of our first ever TransLink’s 12 Days of Giveaways Giftmas, but there’s still time to enter for the chance to win!

We’re giving away an adult Monthly Pass for January loaded onto your Compass Card to help you get to where ever you may need to go in the new year. The number of zones will depend on where you travel.

Read more »

TransLink’s 12 Days of Giveaways: win a “Vancouver icon” merch prize pack

Let us help you fill the presents underneath the Christmas tree this holiday season. We’re giving away another prize pack consisting of “Vancouver icons” merchandise from the TransLink Store as part of TransLink’s 12 Days of Giveaways Giftmas!

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TransLink’s 12 Days of Giveaways: win Compass Wristbands and FlyOver Canada tickets

So far, as part of TransLink’s 12 Days of Giveaways Giftmas, we’ve set you up with the chance to win tickets to the Vancouver AquariumScience World and Aurora Winter Festival.

Now, we’ve linked up with FlyOver Canada to set you up with the chance to win! Here’s what’s up for grabs: a pair of tickets to FlyOver Canada’s Christmas Experience and a pair of adult Compass Wristbands each with $20 in Stored Value, so you can take transit to get there!

Fly like Santa this Christmas on a magical flight across Canada. After meeting some of Santa’s elves, Chestnut and Pinecone, you’ll join them as they take flight across Canada looking for their fellow elves. You may even get a sneak peek of Santa’s Workshop as you soar over the North Pole.

Read more »

A look at the new TransLink buses entering service in Vancouver

Vancouver Transit Centre’s set to receive 104 of these new buses, built by Nova Bus.

Last week, the first of our new 40-foot hybrid buses, built by Nova Bus, went into service on route 25 UBC/Brentwood Station!

The buses have a diesel-electric hybrid drive system, which means they’ll have the lowest greenhouse gas emissions and fuel consumption in our fleet (aside from our electric trolleybuses). Read more »

TransLink’s 12 Days of Giveaways: win a TransLink Store prize pack — new merch launches

12 Days of Giftmas - Day 3

Today, we’re launching 12 new products on the TransLink Store — just in time for the holiday shopping season!

The new products range from a pocket square, greeting cards, bus and SkyTrain ornaments, Vancouver icons pillow and wrapping paper, and so much more.

You can pick them up from starting today. Online shopping not your thing? Visit our Pop-Up Shop happening at Waterfront Station, December 13–15. It’s open 8 a.m. to 6 p.m. on Thursday and Friday, and 11 a.m. to 6 p.m. on Saturday. Read more »

TransLink’s 12 Days of Giveaways: win Compass Wristbands and Vancouver Aquarium tickets

We’re back for another day of TransLink’s 12 Days of Giveaways Giftmas!

Today, we’re upping the ante and giving away a pair of adult tickets to the Vancouver Aquarium AND a pair of adult Compass Wristbands each with $20 in Stored Value so you can take transit to get there.

The Vancouver Aquarium has a pair of holiday events that will be sure to be a jolly good time. Read more »

TransLink’s 12 Days of Giveaways: win Compass Wristbands

On Thursday, we announced the arrival of Compass Wristbands and we’re excited to give a pair of adult Compass Wristbands with $20 each in Stored Value to kick off TransLink’s 12 Days of Giveaways Giftmas!

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The Reindeer Bus returns for 2018: a Vancouver holiday tradition

Ho-Ho-Hold on to your Compass Cards, Rudolph is comin’ to town!

That’s right! The Reindeer Bus (aka: 9543) has saddled up and is out and about spreading some holiday cheer throughout the region.

Spot it, snap it and share it on social media with the hashtag #ReindeerBus. We want to see your pics!

The bus gets bigger and better every year. New this year is an inflatable Santa Claus inside the bus along with improved lights, and larger and more detailed antlers.

Returning are the Rudolph’s flashing red nose, the Christmas lights adorning the outside of the bus from top to bottom, holiday carols, lights and garland inside the vehicle. Read more »

Next train information set to arrive on SkyTrain’s Expo and Millennium Lines

Say ‘goodbye’ to the red LED signs on SkyTrain’s Expo and Millennium Lines, and get ready to say ‘hello’ to coloured signs with real-time transit information! That means you’ll know exactly when your train is coming, upcoming trains and where they’re going. Read more »

Listen to all the Seth Rogen transit announcements

All good things must come to an end. As planned, we bid adieu to the Seth Rogen announcements on transit at the end of October this year.

A big thank-you to our customers for making this happen and joining us on this epic adventure. Above all — thank you Seth for taking time out of your busy schedule to do this for your hometown.

Before we close this chapter of Metro Vancouver transit history for good, we’re dropping all 43 announcements that Seth recorded for us.

Many them are outtakes that we didn’t get the chance to load onto the transit system. Our editor, Robert, and Seth wrote them along with feedback and the odd great suggestion from others at TransLink. Have a listen in the player below! *Note that many of these are satirical in nature and do not reflect the views of TransLink.

The reception was exceptional and you responded in a big way. You watched our promotional video more than 2 million times (and counting!) and you made tens of thousands posts on social media about this.

Our friends at the Toronto Transit Commission also joined in on the fun with Seth voicing similar etiquette announcements with a Toronto spin. Other transit agencies asked their customers who they’d like to be a celebrity guest voice. Stay tuned — a celebrity guest voice could be coming to a station near you the next time you travel.

Business magazine Fast Company recognized it as a top ad of the week next to Burger King and Apple. There was international media coverage, including CNN, BBC, Washington Post, CBS, GQ and even the Times of Israel.

So thank you again to our customers for coming along for the ride and we’re open to doing it again! *cough* Ryan Reynolds Detective Pikachu *cough* Ask your celebrity friends to hit us up!

Another improvement on the way for the BC Parkway

An example of a retaining wall along the BC Parkway near Patterson Station.

Over the past few years, we’ve made a number of investments to improve and maintain the BC Parkway, a multi-use path that roughly parallels the the SkyTrain’s Expo Line. It’s an important way for us to reach our long-term cycling goals for the region!

We’re excited to announce that work has begun to replace a retaining wall along the BC Parkway in south Burnaby between London Street and Southpoint Drive. To ensure the safety of all BC Parkway users, a detour route is in place until December 2018 while we complete this work.

Cyclists traveling through the area should add approximately 10 to 15 minutes to their commute. Check out map below for detour information (you can click to enlarge it!). Maps and signs are also installed along the route to help direct pedestrians and cyclists. We thank everyone for their patience while this work is done.

It’s all part of TransLink’s Maintenance and Repair Program, our annual investment in repairing, replacing and improving aging infrastructure across the system to keep customers safe, comfortable and moving across a reliable transit network every day.

The BC Parkway is a 26-kilometre, multi-use path that roughly parallels the SkyTrain’s Expo Line, connecting Surrey’s city centre, New Westminster, south Burnaby, and Vancouver.

Last chance to hear the Seth Rogen announcements!

As we bid adieu to fall sunshine for winter rain, we get ready to bid adieu to the Seth Rogen announcements.

Starting today and until Oct. 31, it’s your last chance to hear Seth announcements on the system! We’ve loaded three new ones onto the Expo and Millennium Line.

Hear them onboard trains travelling from Burquitlam to Moody Centre station, as well as the platforms at Burrard and Waterfront station.

What does Seth say? It’s a surprise! A little bird tells us he talks about hipsters, Waterfront Station and Hotel Vancouver.

On the Canada Line, you’ll hear his etiquette PSAs about courtesy seats, feet on seats, and walking left and standing right on the escalators.

We announced Seth as our guest voice back in July with plans to play his announcements until the end of October.

Even though these are the last that will play on the system, you’ll want to stay tuned to The Buzzer blog and our social media channels.

We have a dozen “outtakes” that will be released online next month!

Want to hear all the etiquette PSAs? We’ve now released all of them on TransLink’s YouTube account.


Live chat pilot is live!

Building on the momentum of an improved Transit Alerts page, we’re piloting a new feature on desktop and mobile versions of our website allowing customers to live chat with our Customer Information team.

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Check out the new Transit Alerts!

Today, we launched an improved Transit Alerts page!

Check out the new Transit Alerts page!

We’ve given our Transit Alerts an update, making it easier for our customers keep informed of changes or disruptions to their routes!

There’s a new look with improved navigation and a responsive design (that means it looks the same on both mobile and desktop devices). There’s now an option to toggle between showing alerts only for today or all alerts.

Read more »