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Translink Buzzer Blog

Metrotown Station elevator is open for business on March 24, 2017!

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Yes, you read that right. The first two of three brand new elevators will go into service at noon on March 24, 2017.

And hey, these aren’t just any old elevators! These two new speedy elevators are glass (and shiny!) which means you can see them coming and going. They will replace the single elevator that was at the station. Once the remaining elevator completes testing, commissioning and inspecting, it will also open. All elevators are expected to be open by May.

In addition to new elevators, the existing Compass readers will be replaced with permanent Compass fare gates.

This is a huge milestone for the station! The new central stationhouse will fully open, providing customers with a new permanent set of stairs (goodbye temporary staircase!), two more Compass Vending Machines, two elevators and a new entrance and exit out of the station.

With these upgrades, customers on the platform can take the elevator, new stairs or the emergency exit stairs on the west side of the station to access Central Boulevard.

Please note:

  • The Community Shuttle for passengers travelling with strollers will run until March 24 end of service. The HandyDART shuttle will run until March 31, an additional week after the first two elevators open.
  • Customers requiring the use of an elevator are advised to use the wider accessible pathway from the station by using the east crosswalk at the mall parkade entrance.
  • Remember to tap in and out at the fare gates to ensure you are charged the correct fare.
  • Please note that there is currently no escalator access at the station, only stairs and elevators. Four new escalators (two up and two down) will open at the west stationhouse in the summer.
  • We understand everyone will be excited to ride the new elevators! However, please be courteous and remember that there are customers who require the use of elevators and they will be getting used to the new station entrance and layout.

Not sure where to go? No problem! Our friendly Transit Security officers and SkyTrain attendants will all be on hand to help direct customers get where they need to go.

Visit our website for more information on the upgrades at Metrotown Station.

Author: Jessica Hewitt


1 Comment

  • By Sheba, March 22, 2017 @ 11:01 pm

    Adrienne: re your reply to me about this on the Surrey Central upgrade post

    I am well aware of what TransLink said would be the timeline for work on Metrotown station. The Center Stationhouse was supposed to open *before* the existing East Stationhouse was closed (the West Stationhouse was supposed to open some months later). Instead we got the disaster of only a half opened Center Stationhouse and a temporary narrow emergency exit – which have trouble handling the traffic the station gets – ahead of the busiest shopping season of the year (and with polar cold too).

    With the “unforeseen site conditions” wouldn’t it have been prudent to push back the closing of the East Stationhouse by 3 months. It would have still closed before the Center Stationhouse was ready to open, but it would not have caused anywhere near as much chaos as it has – and built up some goodwill towards TransLink. Instead many people have the impression that TransLink really has no idea what it’s doing when it comes to construction and upgrades to stations. Being behind schedule and over budget are what these projects are becoming known for.

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