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Days #19-20 of Compass Beta Testing

Days #19-20 of Compass Beta Testing


A Compass hat worn earlier this year at an info session. Sorry, I don't have any to give away :(
A Compass hat worn earlier this year at an info session. Sorry, I don’t have any to give away :(

Number of taps to-date: 552,135

Number of unique journeys: 167,278

Number of routes used: 227

Per cent of taps on the bus: 55

Per cent of taps on rail: 45

Tomorrow’s the last day, Compass Beta Testers. Keep tapping!

Did you notice a different message on the screen when you tapped in or tapped out in the last few days?

As part of our Beta testing, we pushed about 6,000 AutoLoads of DayPasses to testers with monthly passes. If your card was one of the randomly chosen ones, you would have noticed a “Card Updated” message when you tapped in.

The “Card Updated” message is the Compass system’s way of letting you know that your requested AutoLoad hasbeen delivered to your card from the back office system. According to our database, about 2,700 of you have already had the AutoLoad delivered to your card as you’ve been tapping!

Cool, hey?

This test is important not only to verify that our software works properly, but to check how the system handles the volume that comes along with the AutoLoad process. We anticipate that many regular transit users with registered Compass Cards will take advantage of AutoLoad to ensure that they either always have a monthly pass available or that their Stored Value never runs out.

Feedback on this process? Be sure to let us know on the Compass Beta test website.

On another note…

We’ve got some really exciting Compass news to share. London Drugs and TransLink have teamed up and we’ll be installing Compass Vending Machines in 18 London Drugs locations!

This means that for your convenience, in addition to being able to get and load your Compass Cards online, over the phone, at stations, and in person at the Compass Customer Service Centre, West Coast Express Customer Service and the Metrotown FareDealer office, you’ll be able to use the machines at participating London Drugs locations.

Existing retailers who currently sell TransLink fare media will have the opportunity to sell preloaded Compass Cards, however they will not have Compass Vending Machines nor will they be able to reload the cards.

Machines will be installed in stores beginning in early 2014 and will provide another easy way to get your hands on a card, even if you’re not near a station or don’t want to go online or call in.

The participating London Drugs locations are:

100 – 555 6 ST New Westminster
7280 Market Crossing Burnaby
2585 Hastings ST E Vancouver
1650 Davie ST Vancouver
5639 Victoria DR Vancouver
875 Park Royal N West Vancouver
2032 Lonsdale AVE North Vancouver
2230 Broadway ST W (the Vine) Vancouver
2091 42 AVE W Vancouver
3200 – 11666 Steveston HWY Richmond
Trenant Park Mall – 5237 48 AVE Ladner
7303 120 ST Delta
2340 Guildford Town Centre Surrey
821-17685 64 AVE Surrey
1B – 20202  66 AVE Langley
100 – 15355 24 AVE Surrey
1030 – 2929 Barnett HWY-Coq Cent Mall Coquitlam
Valley Fair Mall-101-22709 Lougheed HWY Maple Ridge

You can read the full news release here.



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