Where do you get your transit information?
Where do you get your transit information?
Welcome to the Buzzer blog’s Learn ‘n’ poll!
From construction reroutes and weather to bus stop locations and Compass information, TransLink provides a virtual buffet of transit knowledge in a variety of places.
We strive to get you any and all the details you need to keep you on time, on route and on transit.
Let’s take a look at some of the avenues you can explore for all your transit needs.
The TransLink website
TransLink.ca is our one-stop-shop for all transit information.
You can map your route using Trip Planner, see when your buses are arriving with Next Bus and learn all about TransLink and its operating companies in Schedules and Maps, Fares, Rider Guide, Getting Around, Plans and Projects and About Us.
The homepage also lists other transit resources for you like YouTube and the Buzzer blog!
Transit Alerts
Maybe you’re less interested in the Corporate Reports and more interested in what’s happening right now on transit.
Not a problem! You can visit the Alerts page for an overview of the conditions of all modes of transit, station accessibility as well as any detours, construction or delays that may impact your trip.
The best part about Transit Alerts is that you can sign up for alerts and receive SMS text or emails about your route and be the first to know about any changes in service.
Another amazing resource is the Customer Information (CI) team on Twitter.
@TransLink to receive answers to your questions about your bus, Compass information, operating hours, lost property and pretty much anything else you can think to ask!
Not a tweeter? Give them a shout by phone at 604-953-3333.
CI will be there to heed the transit call from 5:30 a.m. to 12:30 a.m. Monday to Friday and from 6:30 a.m. to 11:30 p.m. on weekends.
The TransLink Facebook page is a place for discussion, transit news, fun tidbits and lots more! In 2012, TransLink released our transit data as open source. This means that new transit apps based on our open API crop up giving riders access to information like GPS bus tracking. Last year we did a poll about your transit app options. Do you use any of these? Have a new one? Comment below and let us know! Remember! It’s always good to check in with Customer Information for clarification on any service issues.
Transit Apps
Radio
News1130, CKNW and CBC 690 AM and 88.1 FM – just to name a few!
In person
For in-person assistance you can visit any of these reliable and accessible places for your specific questions. 
Compass Customer Service Centre for your Compass needs and Lost Property Office are both located at Stadium–Chinatown Station.
The West Coast Express Office is at Waterfront Station and our awesome SkyTrain Attendants and bus operators are across the SkyTrain and bus networks.
Transit Police has hubs at major stations and Transit Security is out and about helping customers across the region.
Take a trip to your local library or rec centre and you’re likely to find transit schedules, system maps and Compass information as well!
The time, as they say, is now. Let’s head to the poll!
**You can vote for two options**
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Where do you get your transit information?
Total Voters: 151 |
Weigh in and tell your friends!
Author: Adrienne Coling
when out on the buses, I often use Dennis Tsang’s bus tracking site (tcomm.bustrainferry.com) to check for any problem areas on specific bus lines (such as “gaps in service” on line 301 due to local low floors invading the line again)
cool! i use that too!
oh my god that was a mistake so sorry!!!
Haha no worries, Aaron!