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Donate your Compass Card to a great cause!

Compass Card Donation Bins

Moving people is what we do, and now through a new initiative with a long standing partner, the United Way Lower Mainland (UWLM), you can help!

Simply donate your new or semi-used, unregistered Compass Cards into one of our donation kiosks located around Vancouver. There are currently five donation kiosks for customers to donate their unregistered Compass Cards:

Canada Line kiosks

  1. Waterfront Station
  2. Vancouver City Centre
  3. Broadway–City Hall

Expo Line kiosks

  1. Granville Station (Dunsmuir exit)
  2. Compass Customer Service Centre (Stadium–Chinatown Station)

We hope to install more donation kiosks in the coming months at key locations around Metro Vancouver where customers are likely to tap in to their generosity and support this program and the United Way.

Transit plays an important role in helping people live full successful lives, whether it’s going to work,  job interviews, healthcare appointments or other activities that enrich their lives.

“Some of the region’s most vulnerable populations are reliant on both United Way funded programs and services – and on TransLink,” said Cathy McLay, CFO and EVP, Finance and Corporate Services, TransLink. “I am extremely proud of this new initiative and the ongoing commitment employees across the TransLink enterprise display to our United Way campaigns each year.”

To donate a Compass Card, simply deposit the unregistered Compass Card into your nearest donation kiosk. You can unregister your existing Compass Card by calling Compass Customer Service at 604-398-2042 or by visiting the Compass Customer Walk in Centre. The value from collected Compass Cards will be converted to Compass Tickets for distribution by UWLM to selected agencies working directly with those in need.

Author: Sarah Kertcher


5 Comments

  • By Richard, February 16, 2017 @ 11:49 am

    Why not put one at YVR? Lots of tourist would want to dispose of their cards.

  • By aaron abas, February 16, 2017 @ 4:26 pm

    hi richard, read this from a paragraph in the article:
    “We hope to install more donation kiosks in the coming months at key locations around Metro Vancouver where customers are likely to tap in to their generosity and support this program and the United Way.”

  • By David, February 17, 2017 @ 12:07 pm

    Will Translink also donate the $6 refundable deposit I paid for the card? This only seems fair, otherwise Translink is collecting and keeping $6 for every donated card.

  • By Sarah Kertcher, February 17, 2017 @ 5:24 pm

    Hi David!
    You bet! TransLink will donate the $6 deposit on the card as well as any Stored Value that may be left on it. It’s important to make sure that your card is not registered before depositing it in a donation kiosk. You can do this by calling Compass Customer Service at 604.398.2042!

  • By Sarah Kertcher, February 17, 2017 @ 5:25 pm

    Hi Richard! As Aaron has mentioned, YVR is on our list of places we’d like to install a Compass Card Donation Kiosk, so be sure to look for it in the coming months!

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