Compass simulator to help agents deliver better customer service
Have you ever had to give someone instructions to access a program online or navigate a website — but you couldn't see their screen? For the agents…
Here’s how you can enter to win a coveted Compass Mini-Train
Calling all transit fans! We have some exciting news. We recently launched a limited release of the Compass Mini-Train. This cute, Compass product…
Compass Mini-Train – Where will it take you?
UPDATE: The Compass Mini-Trains have proven to be a hot Christmas commodity! Due to overwhelming customer demand, we're now sold out. Tapping into…
Compass and age-based discounts begin for HandyDART users
HandyDART customers now pay less with more payment options HandyDART customers can now benefit from age-based discounts and contactless payment…
Class of 2021, pick up your Compass GradPasses today!
Congratulations class of 2021! Enjoy two free days of unlimited transit with your Compass GradPasses! Pick it up from your school. How does the…
Enter to win a “Be Kind, Be Calm, Be Safe” Compass Card with a DayPass!
As part of fall ridership campaign, we're releasing a commemorative and limited edition, adult Compass Card to remind customers to “Be Kind, Be Calm…
TransLink launches Compass Mini
Adult and concession Compass Minis go on sale on December 6 at Stadium–Chinatown Station's Compass Customer Service and Waterfront Station's West…
Compass Card taps into new modes of transport
Compass Cards will soon be used to pay for and unlock travel with TransLink, Modo, Evo, and Mobi by Shaw Go, as part of a limited pilot program…
Tap into style with Compass Wristbands
We know transit takes you to school, work, and everywhere in between. To help make Metro Vancouver's transit system a little more convenient, we’re…
#CanadaRemembers – honouring veterans with commemorative Compass Cards
The POPPY DESIGN is a registered trademark of The Royal Canadian Legion, Dominion Command and is used under licence. This Remembrance Day marks the…
One millions taps—Tap to Pay hits a milestone
Customers have embraced Tap to Pay in a big way! It’s been two months since we launched Tap to Pay and we are happy to share our customers have…
Traveling on transit just got easier!
Hey Metro Vancouver! As of May 22, 2018, you have more ways to pay for your transit trip! You can now tap your contactless Visa or Mastercard Credit…
5 things you need to know about Tap to Pay launching on May 22
Get ready…Tap to Pay launches on May 22! That means Compass Card readers will accept contactless Visa® and Mastercard® credit cards as a convenient…
New fare gates are coming to Granville Station’s Dunsmuir Street entrance
Granville Station's Dunsmuir Street entrance and elevator will be closed from the end of service on Thursday, March 29 and will reopen for the start…
Tap your card, not your wallet
Today, TransLink launched a campaign across our system to educate our customers on an important behaviour – they should tap their Compass Card, not…
