In November 2016, we asked our customers how they use and access Transit Alerts. Today, we’re excited to begin rolling out improvements to Transit Alerts to make it easier for you to plan ahead!

Redesigned Alerts & Advisories

The Alerts & Advisories page at translink.ca/alerts has been redesigned for both mobile and desktop to make it faster and easier for our customers to find the information they’re looking for. (You may need to refresh your cache.)

Alerts are now categorized under Bus, SkyTrain, SeaBus, West Coast Express, HandyDART, Station Access and Information Systems. The page layout is also cleaner, effective dates are clearer and alert types are visible at a glance.

What do you think of these changes? Tell us what you think about our new Transit Alerts page by taking our brief survey at translink.ca/alertsurvey. This is just the beginning as more enhancements are coming!

TransLink branding in Google Maps

Do you use Google Maps to plan your trip? There’s now TransLink colours and naming! This means there are no longer codes such as “992” for the Expo Line —it’s simply a blue tag labelled with “Expo Line.”

This is all possible through improvements to our General Transit Feed Specification (GTFS) file, which allows third parties such as Google to access our transit data.

Improved SMS

Customers can now sign up to receive email and/or SMS alerts to their devices with any mobile carrier (standard carrier rates apply). You will also see faster and more consistent alert messaging. Sign up to receive transit alerts!

Take the brief survey at translink.ca/alertsurvey and let us know what you think about the new Alerts & Advisories page. What about the Google Maps improvements? Leave a comment below.

Author: Allen Tung