A message from TransLink CEO, Kevin Quinn
A message from TransLink CEO, Kevin Quinn
It’s been quite the year for us! As 2022 comes to a close, I’d like to take a moment to reflect on what we have accomplished, with customers like you at the centre of everything we do.
Not only did we lay a strong foundation for the future of transportation in this region, embracing opportunities and challenges along the way, but we also made strides in important areas like addressing climate change and improving the customer experience.
With the launch of several short and long-term ambitious plans, we’re getting set to move into the future – all while keeping this region moving safely and reliably.
We’re here for you, every day
We’ve continued to deliver for customers like you, and for the region, each and every day.
After launching our Customer Experience Action Plan earlier this year, we got to work right away on initiatives that bring our system to life. Whether it’s the addition of our Transit Volunteers, featuring arts and music on the system, introducing the Bike Bus service, or opening our new flagship Customer Service Centre at Waterfront Station — every decision we make has our customers top of mind.
We’re tackling some of the Metro Vancouver’s biggest issues
This year we launched Transport 2050, our new regional transportation strategy, as well as the 10-Year Priorities; focused on the first decade of projects from Transport 2050. We adopted our first-ever Climate Action Strategy and Climate Action Plan; setting the stage for TransLink to be climate-resilient, with net-zero GHGs by 2050.
These plans were formed on the foundation that we need to act now to address important issues like increasing congestion and the climate emergency, as an estimated 50,000 people move to the region each year.
Thanks to the input of more than 160,000 conversations with the public and over 500 stakeholder groups, I am proud to say that our vision for the future of transportation is one that reflects not only what the region wants most, but also offers innovative solutions to the challenges we’re facing.
We’re excited to keep the momentum going
This video reflects the spirit in our organization and demonstrates the energy we’re bringing into the new year.
As we think ahead to 2023, I’m optimistic for what’s next and am excited to see our vision for the future come to life. I’m so proud that we get to play a role in helping you connect to the people and places that matter most.
Wishing you all a happy and healthy holiday season.
Nice to see the improvements and new routes that you have in the upcoming years. Going more green can only be possible when public transit makes it easy for its riders. Keep up the good work, involve the public as they know what the general public is seeking.
You’re bus survives should be better before making plans, 84 from vcc clark to ubc stop passing at 6:58 and 7:06, 22 to knight big gaps between them and when they pass, they always pass two in a row. Whats the point on that? R4 in the morning 7:04 the bus driver who is a lady she shouldn’t be working for the people she is rude, a bad driver and doesn’t have respect for costumers, and the list continues my friend. You should be better before getting all cocky making plans when you clearly cannot handle this service that we pay a fair amount for as its been proving it’s deficiency.
Huh??
Apply for job . They are hiring
I heavily rely on transportation system in Metro Vancouver to commute. It has never put me down. I have lived in different cities. TransLink is the best system I’ve ever seen in place. I really appreciate all your hard work to keep it running at such reasonable price for us!
Hi Kevin. During 2022 as I rode buses and the Canada Line back and forth to UBC I found that service improvemnts noticeably made my commutes easier. There was only 1 wrinkle and that was with the double-decker buses. Drivers always kept the air conditioning on maximum, even on the colder days, and that meant carrying a sweater or jacket in the middle of summer (!!) to wear on the bus. The drivers claimed no adjustment was possible. Maybe you can have the mechanics fix thst for 2023?
I’ll use it to get from home in Port Moody, to work and school in Vancouver. I’ll use it to visit my friends and family, who are scattered across the lower mainland.
Take the bus at Schoolhouse and Brunette in Coquitlam. The 2 busses 153 and 156 always seem to leap frog all the way to Braid Station. Timing them could make the busstop get a bus every 15 minutes.
I am pleased to say that our vision for the future of transportation is one that not only reflects what the region wants most, but also offers innovative solutions to the challenges we are facing, thanks to driving directions the input of more than 160,000 conversations with the public and more than 500 stakeholder groups.
The bus service of 312 is every 30 min which lead people to wait at Scottraod station for 30 mint to get on the bus in the cold weather. It will be great help if the bus service of 312 would be increased.
I take bus between Macpherson and Metrotown. Bus arrival time can be different than what is shown on bus schedule. It would be great if bus can arrive at the bus stop according to schedule.
I have some mobility issues, so I prefer to use either the escalators or elevators. I like your future plans with Translink but I also hope cleaning and keeping them clean and strategically safe is part of the future plans. There are instances that I am forced to use the stairs just because the elevators aren’t clean or safe, especially the ones in Burrard station.
i will bring my kids to metrotown vancouver,skating rinks and do shopping
I will ride this cute little skytrain going to my country Philippines and bring my parents here to see the beautiful vancouver canada.. because i miss my family so much :(
Just another observation. On Sundays when a route goes from 30 minutes to 60 minutes, the time to get to where you want to go, should double from 1 1/2 to 3 hours.
Love going to the North shore from Richmond, riding the Canada Line and the Seabus .
Not until I went to visit a friend in San Francisco in 2017 did I realize that our Skytrain was far more quieter and “modern” than theirs!
Yesterday I went onto Skytrain at 29th Avenue Station. The tiles at the entrance and going down the stairs were absolute skating grounds. There is a major and dangerous design fault there which requires urgent attention.
We are lucky to have good services with Skytrain. Since we now have to deal with various viral infections transmitted through air, it would be essential to improve air circulation in both old and new trains.
We’re a couple of retired seniors and love every moment of living in this wonderful metro city since moving here from Calgary in 2009. The getting around in the area is easy & inexpensive without the need of a car. The sky train & buses & all services in our view are one of the best systems anywhere. They are efficient and frequent and reasonable cost, not to mention friendly & helpful drivers & operators. Of course the system is not perfect & there are always areas for improvement. But we for one really appreciate the good work and effort put in by all the staff in making the whole system second to none! Thanks you &keep up the good work!
Follow on Instagram. My daughter takes two buses to get home.
Follow on Facebook. My daughter and I take SkyTrain to go to downtown.
You are about to reduce the Number 9 Broadway bus which only runs now every 15 minutes lf your lucky that goes past Commercial Drive. Have you considered how difficult it is for seniors to stand that long especially in the colder weather and people that use a wheelchair, walker, cane etc especially since there are a lot of Medical centers along
Broadway. Think twice before you reduce the service on Broadway especially between Commercial and Boundry Road. Maybe a few less buses running just to Commercial Drive. It takes me at least 1/2 hour to go from Guelph Street to Nanaimo Street especially if I get on one that only goes to Commercial Drive so you wonder why people drive instead. Secondly why do I need to pay a second fare if I take a bus to Sky Train Station in Vancouver and pay again to get on the Skytrain even when I am not leaving Vancouver and need to pay a fare again if I need to get a bus to my final destination such as St Pauls Hospital. I think all Seniors should be able to purchase a compass card that allows travel to all zones posibilty one price for low income and a reasonable amount for people with a higher income that would encourage more seniors to use transit rather than pollute our planet.
I will use the compass train to go from Coquitlam Center station to Metrotown station and Waterfront station!!?????
I like to take the sky train to the Waterfront, downtown, in Vancouver, and walk along the waterfront. Then take the seabus to Lonsdale Quay in N Van.
Terrible video clip. A lot of assertions with pictures flashing by too quickly to make sense of any of it.