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Life on transit: Today is Bus Driver Appreciation Day!

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For March/April 2013, we’re spotlighting Life on Transit—that is, observing and illuminating the quirks and habits of daily transit rides around our region!

Have you had a great bus operator experience recently? Well, today is the day to celebrate them, because it’s Bus Driver Appreciation Day! What’s that? Well, Jhen wrote about the history of the day a couple of years ago.

We regularly hear about great experiences on our buses. Sometimes we hear about them via our feedback form, our social media properties, or in the case of bus operator Tim Chaput, they win awards for their great service! Here’s more about Tim from the March issue of the Buzzer newsletter:

Three cheers for Tim!

Tim Chaput, winner of a Vancouver Tourism Award, we salute you!

Tim Chaput, winner of a Vancouver Tourism Award, we salute you!

Hurrah for transit operator Tim Chaput, who just won a Vancouver Tourism Award!

Tim was nominated by a customer, who had this to say:

This driver greeted me on this dark rainy morning with a big smile and cheery “Good morning”. Then, an elderly Asian lady got on the bus and was greeted with a friendly “Nihao”!

… Then on my normally quiet, boring ride I was again impressed when instead of the normal computer announcement for each upcoming stop, I heard the driver announce not only each stop, but the hotels and points of interest in the area as well as primary bus transfer locations.

WOW!!! This kind of service is beyond what I have come to expect in the morning and I believe this gentleman needs to be recognized. This is a true ambassador of our city and reminded all of us on the bus this morning to make that little extra effort in our day.
For his part, Tim said he was hugely pleased with the award.

“I’m really proud to get this, and I’m really accepting this on behalf of everybody at CMBC,” he said. “We have a lot of exceptional people on the front line and in our support positions. I’ve been in this business a long time, and winning this was really nice—just like winning an Academy Award!”

Way to go Tim, and thanks for making each day special for our customers!

Now it’s your turn to appreciate a driver/operator. You can do so with a simple in-person thanks, sharing your story in the comments section of this post, our feedback form, Facebook, Twitter or any other way you can think of!


3 Comments

  • By Nick, March 19, 2013 @ 12:19 pm

    There are just a handful of great bus drivers that I encounter on the routes I take around my neighbourhood, but it’s just a shame they don’t wear name tags so I could learn their names! :P

    Back when I was in high school, I remember taking the 404 to Richmond Centre and my friends and I would always catch the bus with one very charismatic and fun driver who would quiz the students on some random topic. He also shared stories about his grandchildren and it just brightened everyone’s day.

    There’s also another driver around town who’s got these awesome tattoos and wears RayBan wayfarer shades. He’s one cool dude.

  • By Robert Willis - Buzzer Editor, March 19, 2013 @ 4:32 pm

    Thanks for the stories Nick! I wonder if you’re thinking about bus operator John Abou-Samra? He used to do the trivia thing. I was on his bus once, and he was fantastic. Jhen did a podcast with him – http://buzzer.translink.ca/2008/10/buzzer-podcast-john-abou-samra-the-bus-driver-with-a-trivia-contest/

Other Links to this Post

  1. The Buzzer blog » Life on Transit: welcome to our March special post series! — April 12, 2013 @ 11:59 am

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