Photo of a man walking up to an Amazon locker

Conveniently pick up your Amazon packages at a transit hub

Pick up your Amazon package on your schedule and at a transit hub! TransLink and Amazon have partnered to introduce Amazon Lockers at popular transit…

An update on the Customer Experience Action Plan

Hi Metro Vancouver, I hope you’re all enjoying summer and getting out to explore by transit, walking, and cycling. Through our summer Ride and Shine…

Customer using their phone onboard a RapidBus

An open letter to customers: introducing TransLink’s next Customer Experience Action Plan 

At TransLink, our customers are at the heart of everything we do every day. It’s a responsibility that fills us with pride and is reflected in our…