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8:20am transit update for Sept 8

Update from Drew Snider:

Day One appears to be going well on a number of fronts …‬‪ ‬‪CANADA LINE … buses are arriving packed at Richmond-Brighouse station, and the trains are leaving close to full, but in many cases customers are holding back to get a seat on the next train … at Bridgeport, where the South of Fraser buses are terminating, people are a little disappointed to see the trains coming in full from Brighouse, but then the YVR trains arrives nearly empty, and the sun shines a bit brighter …‬‪ ‬‪

A lot of students are getting off at 41st-OAKRIDGE to transfer to $41 and #43 buses to UBC.  Good strategy.  Lots of people are getting off at BROADWAY-CITY HALL, but if they’re planning to transfer to a Broadway bus (like the 99 B-Line), they’ll be in for a bit of a wait.‬‪ ‬‪

Speaking ofthe 99 B, the lineup at COMMERCIAL-BROADWAY has been long throughout the morning rush, which is not surprising.  Coast Mountain Bus Co transit supervisors and security personnel have been managing the lines … thanks to the gang at Ethical Bean for handing out coffee to the people waiting … (don’t know if it was free coffee or not, but bringing it to the people is always a good move – it worked for Nat Bailey!) …‬‪ ‬‪

On the SkyTrain platforms, police have been helping to keep things orderly … trains have been full but only a 1-2 train wait … SkyTrain has been running turnback trains from COMMERCIAL-BROADWAY to Waterfront through the “crush hour” … also, more 4-car Mark II trains have helped … thanks to the new shipment of cars, we’ve been able to put together 12 4-car Mark II’s, as opposed to the 6 we’ve had prior to expansion of the fleet.  Can’t run more trains, but we can make them longer.‬‪ ‬‪

at PRODUCTION WAY, it’s really busy now: double-heading the #145 — running two buses together — is helping keep the platforms clear there, although there was still approx. an entire busload left behind around 8am.‬‪

WATERFRONT TRAIN AT 41ST


Weekend transit service: extra SkyTrain service, Critical Mass, and B.C. Day info

A couple of things to be aware of for the weekend!

Edit: Make sure you check the Alerts page for many more events besides the ones mentioned below, including the Vancouver Pride Parade and Dyke March!

SkyTrain ramps up service for the World Police and Fire Games

The enormous World Police and Fire Games is in town, and owing to the opening ceremonies tonight, SkyTrain will run at “rush hour” service levels all evening, with last trains leaving Waterfront Station for King George at 1:15am, VCC-Clark at 12:31am and Lougheed at 1:11am.

The Games will also prompt earlier Sunday service: the first train from King George station in Surrey starts at 6:08 am on Sunday, August 2. But Skytrain will close the system at its regular/Holiday time, with the last Expo Line train eastbound from Waterfront to King George leaving at 12:15 am. The last Millennium Line train leaves Waterfront station at 12:16am.

Critical Mass may cause bus service delays on Friday, July 31

Coast Mountain Bus Company (CMBC) is expecting major traffic congestion and the possibility of lengthy bus delays due to the Critical Mass bike event on Friday, July 31.

Since it’s not a licensed event, a designated ride route and schedule has not been provided to CMBC.
With a designated parade route, decisions can be made in advance specific to the routing of bus service during the period of concern. Without this knowledge CMBC has not been able to set up reroutes and unfortunately doesn’t know when the event will start or end.

CMBC Transit Supervisors will be at the scene following the procession and transit service will be adjusted and or held as required. We do expect if there are road closures, bus service could be compromised.

If you have time sensitive appointments to make, please give yourselves extra time to where you need to go tonight!

B.C. Day holiday service

All transit services will run on a Sunday/Holiday schedule for B.C. Day on Monday, August 3.

Remember, on a holiday, you only need a single zone fare to travel in all zones all day!

As well, on a Sunday or holiday, those with an adult FareCard, West Coast Express 28-Day Pass, or
Annual Employer Transit Pass can take either five children or one adult and four children on transit with them for free. Enjoy the long weekend, everyone!

Transit service to the HSBC Celebration of Light, Wed July 22

Fireworks from the HSBC Celebration of Light!

Fireworks from the HSBC Celebration of Light!

We’ve scheduled service to help you get to and from the HSBC Celebration of Light fireworks festival on Wed July 22 (Canada), Sat July 25 (South Africa), Wed July 29 (U.K.), and Sat August 1 (China).

SkyTrain will operate at “rush hour” service levels for the evening, with last trains leaving Waterfront Station for King George at 1:15am, VCC-Clark at 12:31am and Lougheed at 1:11am.

Extra trains will be available in case there are customers still inside stations when the last scheduled trains leave – no one will be left behind!

Also, due to expected crowds, bicycles may be restricted westbound to downtown at the discretion of transit staff when trains are crowded, and will not be permitted on SkyTrain after 10pm on fireworks days until crowds have cleared. If you’re biking, travel early and avoid the inbound peak of 8 pm to 9:30 pm. As you likely know, bikes are limited to two per SkyTrain car, and please be mindful of the safety and comfort of other passengers.

West Coast Express will run a special train on August 1 only (that’s finale night). The train will leave Mission City Station at 7:00 pm and return from Waterfront at Midnight.

SeaBus will have both vessels in operation throughout the evening: 15-minute service will run between Lonsdale Quay and Waterfront station until 12:15am on Wednesdays and 12:45am on Saturdays.

West Vancouver Blue Bus will also provide more buses from Dundarave and Park Royal. Buses returning to West Vancouver will load east of the regular bus stop (nearer to Stanley Park) at Georgia and Denman.

For buses, please note that several bus routes will be re-routed away from the immediate area of the fireworks in the evening, so you’ll need to walk a few blocks to get to your viewing point after:

  • #5 Robson will go as far as Denman and Georgia
  • #6 Davie will terminate at Davie and Thurlow
  • C21 Beach will go as far as Beach and Hornby
  • C23 Davie will go as far as Davie and Thurlow
  • #22 Knight/Macdonald will use Granville Street Bridge, 4th Ave., Burrard and Cornwall in both directions

Transit supervisors will be on-hand to decide if additional buses are needed. And as always, Transit Police and Transit Security will assist Vancouver Police in crowd management, particularly on transit vehicles. A zero-tolerance policy for drugs, drunkenness and open liquor will be maintained.

The HSBC Celebration of Light remains one of the premier events in the Metro Vancouver calendar, and we are happy to help as many people enjoy it as possible!

A look at T-Comm, the Transit Communications centre

A glance at T-Comm, the Transit Communications centre out at the Surrey Transit Centre.

A glance at T-Comm, the Transit Communications centre out at the Surrey Transit Centre.

When a transit operator talks on their radio, have you ever wondered who’s answering at the other end?

It’s the men and women working at Transit Communications, which is located out at the Surrey Transit Centre.

T-Comm, as it’s often called, is like an air traffic control centre, but for public transit instead. Twenty-four hours a day, three to seven T-Comm supervisors are constantly monitoring the buses on the system. They manage the flow of bus traffic as much as possible, and provide information and support to operators as needed.

I was lucky enough to visit T-Comm, meet the fine folks who work there, and see their brand-new real-time communications system in action. So, let’s take a closer look and see what managing a bus system is all about!

Read more »

Police dogs, text-message crime reporting: SkyTrain ramps up security measures based on new research

Doug Kelsey and Ward Clapham at the press conference, held at Broadway Station today.

Doug Kelsey and Ward Clapham at the press conference, held at Broadway Station today.

We held a press conference at Broadway Station today about new security measures SkyTrain is putting in place (or already has put in place!) on the system.

Doug Kelsey, president and CEO of SkyTrain, and Ward Clapham, Chief Officer of our Transit Police, talked about these changes at the conference, and explained that they are happening due to the results of major research and public consultation initiatives on the topic of SkyTrain security.

Here’s the items we released to the press, for your reading pleasure:

I’ll also talk a little more about the major items from the announcement below.

Read more »

Profile: the transit fans behind the Trans-Vancouver bus photo archive

Chris Cassidy, George Prior, and David Lam, the photographers behind Trans-Vancouver. (They\'re wearing safety vests because the docks made us all wear them.)

Chris Cassidy, George Prior, and David Lam, the photographers behind Trans-Vancouver. (They're wearing orange vests because the docks made us all wear them for safety reasons.)

For your Friday Buzzer fix, here’s the first in a series of profiles I hope to do with transit enthusiasts from the Lower Mainland.

Poke around the web in search of Vancouver transit info, and you’re bound to come across Trans-Vancouver, an insanely comprehensive bus photo site.

Online since 2004, the site’s neatly organized galleries boast over 1,400 photos of every single bus in the Lower Mainland. That includes almost every ad wrap, heritage bus, and even one-offs like TransLink’s alternative energy test buses, or the time we tried out a double decker bus.

You can’t go through the site without wondering who’s behind it, so I got in touch and did an interview with David Lam, George Prior, and Chris Cassidy, the photographers behind the gallery. (David started the site and has taken about two-thirds of the 1,400 photos—the rest are from George and Chris, who began contributing their photos to the site a few years after its start.)

As you’ll find out, they’re all very young guys who just happen to love buses. I got to meet them in person at the send-off for the retired trolleys in October, and managed to grab some photos of them in action. (Fun fact: at the send-off, the guys told me that they had previously located the retired buses at the Fraser-Surrey docks, sleuthing out the location from just one photo they saw on Flickr. They’d already been down to photograph the buses at the docks, albeit from outside the fences.)

My full interview with David, George, and Chris is below!

Read more »

How is TransLink funded?

Many of you inquired over the previous few weeks about how funding at TransLink works. One of the most common questions we received were about fares and if they comprise the main source for our revenue.

We’ve pulled together some details, graphs, and data and bring back an updated version of TransLink Funding 101 for everyone who’s curious about the subject! 

Diversified approach to funding

As the regional transportation agency, we are responsible for more than just public transport. We maintain major roads and five bridges (Knight Street Bridge, Pattullo Bridge, Golden Ears Bridge, Westham Island Bridge, The Canada Line Bike and Pedestrian bridge), work on developing multi-modal travel in the region, collaborate with our partners on the regional cycling strategy and more.

With our minds focused on spearheading an integrated system for the Greater Vancouver region, we also take a diversified approach to our funding. In short, our funding comes from more than one revenue source. This approach helps us weather changes to economy and minimize the impact of service disruptions or loss of ridership during most critical times so we can continue deliver transportation and operational services. However, with COVID-19, this has become more challenging.

SCBCTA Act has all the answers 

The discussion about TransLink’s funding would not be complete without the South Coast British Columbia Transportation Authority Act. This is the provincial legislation that provides formal guidelines for the planning, funding, management and operation of our regional transportation system.

Any changes to the revenues TransLink can collect – or how they can be collected – require many levels of approval, typically from the Province, Mayors’ Council, or some combination of these. They also require a process of extensive consultation with the public and our customers.

Under SCBCTA Act, TransLink develops a 30-year strategy and fully funded, ten-year investment plans (updated at least triennially). While 30-year strategies like Transport 2050, which is under development, provides a bigger picture of how people will live, work, play, and move around the region today and in the future, The 10-Year Investment Plan outlines all the details that determine the funding levels, such as level of services to be provided, major capital projects, estimated revenue, expenditure and borrowing.

What are our main revenue sources?

 

We rely on three main revenue streams that help us deliver our transit and operational services.

Taxation revenue (44%). This is our largest revenue stream. Although transit revenue covers about 51 per cent of our operating costs, taxation revenue helps supplement the remainder of these costs and a lot more. Sources of taxation revenue include fuel and property tax, parking rights and the hydro levy.

Transit revenue (33%). These are all types of payments that we receive from you whenever you use our transit system or programs such as UPass BC and the BC Government Bus Pass. Revenue from other complementary sources, including transit advertising, Park and Ride and revenue from the sale of carbon tax credits also fall under this category.

Government Transfers (19%). The third largest revenue stream comes from federal and provincial government transfers and helps us to fund major capital projects. This includes funds received from the Federal Gas Tax, Canada Line funding, Building Canada Fund, Public Transit Infrastructure Fund and other miscellaneous programs such as the City of  Richmond contributions for Capstan Station.

Other (4%). Other revenue sources include income from investment (interest on sinking funds, capital contributions, debt reserve funds and cash balances) and amortization of deferred concessionaire credit – both of which are not currently available to fund operations.

Figures taken from the 2019 Year-End Financial and Performance Report.

 

What do property taxes have to do with a transportation agency? And other tax details you might be wondering about.

For those who are not aware, the fact that tax revenues, and not fare revenues, comprise the largest revenue source for TransLink may come as a surprise.

TransLink relies on tax revenues, such as fuel tax and property tax, to continue to create transportation and infrastructure improvements. These initiatives, in turn, positively affect property values, increase travelling options for other modes of transportation and contribute to other complimentary benefits that don’t necessarily fall neatly under “transportation” category.

a pie chart showing the breakdown if transit revenue numbers

Transit Revenue Breakdown based on 2019 figures

a pie chart showing the breakdown of tax revenue numbers

Tax Revenue Breakdown based on 2019 figures

Fuel Tax. When people fill up their cars in TransLink’s service region, 18.5 cents of every litre sold goes to TransLink.

Property Tax. A portion of property taxes collected in the region is used to support transit, roads and bridges, walking and cycling infrastructure. The majority of property taxes goes to the Province and local municipalities.

Parking Rights Tax. TransLink currently administers parking sales tax for all off-street parking (hourly, monthly, and annually) within TransLink’s service area in Metro Vancouver.

Hydro Levy. This is a levy that is added to the hydro bill of residences in Metro Vancouver.

DCCs. A fee is collected from new developments to help pay for new transit and transportation investments required to support growth.

What are TransLink’s expenditures?

As you can guess, our expenditures are mainly spent on various transit operations and infrastructure maintenance. Below is the expenditure breakdown for 2019:

  1. Transit Operations. 62 per cent of our budget is spent on transit operations, including rail and bus.
  2. Amortization of tangible capital assets and interest – amortization is a non-cash expense that allocates the cost of our capital assets over the period the assets are expected to be in use. The cost of capital assets is funded through debt and government funding. Interest expense is incurred to service the debt.
  3. Corporate operations. about six per cent of our budget goes to corporate operations, such as information technology costs, planning, finance and human resources
  4. Road and bridges – we spend around six per cent of the annual budget on maintaining roads and five bridges.
  5. Transit police – part of our expenditure goes to maintaining Transit Police operations. This includes police equipment purchases, as well as vehicle and facility maintenance costs.
  6. Corporate one time costs – one per cent.

How has COVID-19 impacted TransLink’s revenues?

The outbreak of the pandemic has significantly impacted our operations over the last two months. With most of us staying in, the transit ridership has declined across all the modes in tandem with lower utilization of parking spaces and decreased consumption of fuel. In turn, those changes have also contributed to considerable reductions to our transit, parking tax and fuel tax revenues.

The announcement made by the provincial government and TransLink on May 8th was therefore highly important in giving reassurance to our customers.  As the province is gradually unrolling the BC’s Restart Plan, TransLink will resume fare collection on buses on June 1. We will be working on a comprehensive solution to address the major financial impacts to the work TransLink does and will continue to call on the federal government for a national solution to the challenges facing transit systems.

 

A local business provides protective gear for frontline workers

Taylor Gatenby is one of the 75,000+ people who rely on public transit to get to work everyday. She is a cashier at a small local store that provides essential equipment to various government and public organizations, including transit workers and transit police, Vancouver Police Department and Royal Canadian Mounted Police, military, emergency medical service workers and fire fighters. In addition, the local business also serves the general public offering a wider range of outdoor tools and clothing.

When the pandemic broke out, many businesses have diversified their products to join the battle against COVID-19. Taylor’s company is not an exception. These days it stays open to supply much-needed equipment and protective gear, from masks to specialized apparel for those working on the frontline. They are also trying to source other essential products, including face shields and get them out to various destinations.

The security gear store also supplies large volume of sanitizers. “The amount really varies depending on the requirements of different organizations and departments,” Taylor explains. “Sometimes we’d supply them in drums. Just to give you an idea, you would need a wrench and a hose pump to get those out of the containers. Some other departments would buy four litre bottles in mass quantities.”

It has been a challenging time for Taylor and her colleagues, since they also want to make sure they can serve the general public when they can. For safety reasons, the store has encouraged its customers to order products online and has made in-store pick up and home delivery options available to those who need them.

“We still have customers, especially frontline workers, who drop by our store for essentials like uniforms.” Taylor mentions. As a cashier, she regularly manages one-on-one interactions. To stay safe, she makes sure she always wears gloves, disinfects high touch surfaces, such as the debit machine, and works behind the plexiglass partition that the store has set up for their employees.

Everyday Taylor takes SkyTrain and a bus to commute to work from Downtown Vancouver.

“I’m just so proud to be part of a community that is working hard to keep the front liners and the rest of us safe. I’m proud of every other worker who shows up at work to make sure we’re all okay.”

When asked about the first thing she would do after the quarantine ends, Taylor replied “I will take a plane and visit my grandmother in Kelowna. It’s really hard because I can’t be there for her right now.”

We, at TransLink, are deeply grateful for all the hard work that frontline workers are doing during this difficult time, while also dealing with all the personal challenges that the pandemic poses. Do you have a story like Taylor’s or know someone doing good these days? If so, we’d love to hear from you via our social channels or email.

 

On the frontlines policing a moving city

Constable Mike Yake with Metro Vancouver Transit Police

Constable Mike Yake with Metro Vancouver Transit Police

Metro Vancouver Transit Police Constable Mike Yake expected that he would be working in the Transit Police Recruiting Unit this spring while also training for his new role as a Media Relations Officer for the department. But that’s not the way things went.

Instead, he’s found himself on the frontlines in the Patrol Division, playing an important role in ensuring the safety of the people who rely on transit.

“We’ve all had to adjust,” says Cst. Yake, who’s been a Transit Police officer for 5 years after working as a Deputy Sheriff prior.

“As a department and as individuals, we continually have to adapt and overcome obstacles to ensure we are not only operating safely, but are on the road enhancing public safety and assisting those in crisis. It’s challenging to help someone while maintaining physical distance, or making sure that PPE is donned before responding to certain situations. But safety is always our first consideration.”

In this time of uncertainty, tensions can run high and Transit Police officers find themselves responding to a variety of volatile situations that can include weapons and sometimes put officers in harm’s way. But Cst. Yake is quick to point out that the job is still very rewarding.

He recalls one recent file as an example.  “While on patrol, I came across a man that was in possession of a bike valued at nearly $8,000. I was able to confirm that the bike didn’t belong to him and thanks to Project 529, I was able to find the rightful owner. When I brought the bike to her, she was ecstatic as she’d thought that her prized possession was gone forever.”

Transit Police is the only police agency in Canada that is focused on a public transportation system. Transit Police officers have full police powers within the province of British Columbia, both on and off duty, the same as municipal police officers. They investigate crime, enforce laws and statutes (including the Criminal Code), and help provide seamless policing across Metro Vancouver in partnership with local police agencies.

They are a key factor in keeping transit safe, a role that Cst. Yake doesn’t take lightly.

“In unprecedented times like these, I am incredibly proud to have the ability to play my part in supporting those in need and enhancing public safety,” he says.

Anyone who feels unsafe on transit, is worried about the safety of someone else, or sees anything suspicious, can contact Transit Police directly by phone at 604.515.8300 or by texting 87.77.77. Always call 911 in an emergency.

Follow Cst. Yake on Twitter. Connect with Transit Police Twitter, Instagram or Facebook.

 

#IWD2020: “I wear a duty belt of tools. But the most important tool is my voice.”

Sergeant Cheryl Simpkin looks after the Community Engagement Unit at Transit Police. Her team works with with clients of the vulnerable sector and persons dealing with mental health problems.

International Women’s Day on March 8 is a dedicated day to acknowledge the work that needs to be done for gender equality around the world. This year’s theme is #EachforEqual. It highlights that working towards equality is something that is the responsibility of every individual.

Part of this work is recognizing and celebrating the achievements of women in our workplaces. We’re proud to share the stories of those that work at TransLink and its family of companies.

Sergeant Cheryl Simpkin has worked in law enforcement and community policing for over 18 years. Under her leadership, the Community Engagement Team at the Metro Vancouver Transit Police connects with diverse communities across six Community Service Areas within Metro Vancouver, and works with clients from vulnerable backgrounds.

A member of the Vuntut Gwitchen First Nation, Cheryl grew up in the Lower Mainland and, as an Indigenous woman, faced life experiences and challenges that helped her develop a life philosophy which she confidently brings into her current job.

“I am a strong Indigenous woman. When various difficult things happen in your life, you need to learn how to cope with that. And as a young person, I became a leader very quickly. I learned how to take a leadership role, how to manage crisis, and how to deal with difficult situations.”

The inspiration to join the police force came when Cheryl was only seven years old. While attending a Remembrance Day Ceremony with her parents, she saw a member of the Royal Canadian Mounted Police. “I had no idea who he was, so I asked my mum. I knew instantly that’s what I’m going to do when I get older.”

Fast forward several years, Cheryl was studying criminology at the Native Education Center at Douglas College. She applied to the Stl’atl’imx Tribal Police, the only Tribal Police Service in British Columbia, to work with them as a part of her first year practicum. She appreciated their philosophy of community policing and accepted a permanent full-time position.

Despite the need to relocate to the rural area based in Mount Currie and Lillooet, Cheryl was pleased to be a female police officer working for the community.

The job was very challenging and extremely rewarding. She worked closely with the community and admired the cultural awareness and their focus on addressing challenges in the community.

The time in Mount Currie also taught her about the power of her voice. It also shaped her approach in meeting people at their point of need, while staying firm in her beliefs. As Cheryl explains:

“It’s all about understanding someone’s situation and treating people with respect and dignity, whether it’s a small child or a family that is dealing with crisis. Sometimes it’s also about telling the difficult truth. Back then I used to wear a duty belt full of tools, but I realized that my most important tool is my voice.”


Cheryl brings this cultural sensitivity to her current role at Transit Police.

Sergeant Simpkin supports her team of eight strong independent members, whom she describes as “absolute shining stars,” as they engage with boots on the ground to tackle issues of homelessness, addiction and mental health, and Indigenous relations. Their goal is to break barriers to address decriminalization and stigma. This enables the team to reach out to clients on a more personal level and take time to understand their needs:

“I had situations when I called up a client’s physicians to make sure they are taken care of, whether it was appropriate medication changes or just a simple appointment.”

What it means to be a woman in law-enforcement?

When asked about this year’s International Women’s Day celebration, Cheryl shared some of her thoughts:

Women have a huge part to play in policing. We need to be the leaders in our fields and bring our unique abilities and strengths to the job we do. For me, at least, it was always about finding ways in which we can all work together to build resources and focus on engagement rather than criminalization. It’s important we create a foundation for trust that helps people to see the police beyond our uniform and allows us to meet each other at the point of our needs.”

Cheryl is appreciative of the support she receives from Transit Police and the diversity that her department offers. If you are ever interested in meeting the amazing women that work in policing, give Cheryl a shout!

Cheryl’s team is also active on social media and documents their everyday work with the community.You can follow them here:

Sergeant Cheryl Simpkin https://twitter.com/SgtCSimpkin

Constable Gwen Ranquist https://twitter.com/CstGRanquist

Constable Julien Ponsioen https://twitter.com/CstJPonsioen

Constable Kirk Rattray https://twitter.com/CstKRattray

Constable Bruce Shipley https://twitter.com/CstBShipley

Constable Justin Biggs https://twitter.com/CstJBiggs

Constable Nicole Dennis https://twitter.com/CstNDennis

Constable Darren Chua https://www.instagram.com/cstdchua/?hl=en

This is how teachers can win a TransLink field trip for their class

I Love Transit 2019

I Love Transit Week is back this year, October 7-11, and our theme is A Greater Vancouver — the future of transportation in Metro Vancouver. Teachers, unleash your inner explorer and take learning beyond the classroom! We have two exciting contests for you and free bus travel for your students:

Win a Field Trip (Grades 3–12)

I Love Transit Camp 2019

We call it I Love Transit Camp! It’s a unique opportunity for kids (along with their teacher and chaperones!), grades 3 through 12, to get a behind-the-scenes field trip to TransLink where they’ll learn how transit works and have some fun at the same time.

One winning class will get the opportunity to attend I Love Transit Camp in early November (exact date will be determined with the winning teacher). Watch the video above, and check out all the fun that was had in 2014201520162017 and 2018.

We’ll pick up the winning class from their school in a transit bus, equipped with snacks to fuel your day, around 9 a.m. We’ll visit a bus depot — the place where our buses sleep at night — and SkyTrain Control, which is the heart of our automated SkyTrain network, before returning you back to your school by 4 p.m.

The day will include snacks, a pizza lunch, prizes, t-shirts and a chance meet some of the key people (and the Transit Police dog!) that help TransLink move close to a half-a-million people a day and plan for the future. Read more »

Surviving the first week back-to-school and work after Labour Day weekend!

Post Labour Day Crunch

Can you hear the back-to-school bells ringing? It’s the last weekend before Metro Vancouver heads back to the books, lectures and the daily hustle!

Classes for (most) students start right after Labour Day on September 3rd after a well-deserved summer break. We’re here to provide tips on how to make your commute efficient so you have more time to enjoy the first week back to school. Read more »

TransLink takes you to the 2019 Celebration of Light

The Celebration of Light is synonymous with summer in Metro Vancouver. There’s nothing quite like fireworks, and once again – TransLink takes you there.

This year, enjoy a celebration of food, music and light as over 1.3 million regional and international visitors take to English Bay to sample local food, experience live music performances and finally soak in the wonder of the fireworks. Arrive early, and see the skies come alive each night at 10PM.

We’re adding extra service and modifying station access in downtown Vancouver to get you to-and-from the festivities smoothly.

Celebration of Light checklist

Extra service

Bus

Coast Mountain Bus Company and West Vancouver Transit will operate extra trips to downtown Vancouver after 6:30 p.m. and additional service after the events. Some downtown and West End buses will be detoured. For a full list of detours, visit translink.ca/alerts closer to event days.

Shuttle Buses to English Bay:

  • From Burrard Station to Denman and Robson (7 pm until 10 pm)
  • From Yaletown Station to Burrard and Davie (6:45 pm until 10 pm)

Return shuttles to SkyTrain Stations (Starting after fireworks until demand subsides):

  • From Georgia and Denman to Burrard Station
  • From Burrard and Davie to Yaletown Station 

Due to closures on Davie Street, the following routes will see changes in service: 

Route 5:

  • Will take regular route to Robson and Denman then loop back with altered service along Georgia, Pender, Richards, Robson and Cambie 

Route 6:

  • Will take regular route to Cambie and Robson then loop back with altered service along Seymour, Pender, Burrard, Robson, Denman, Georgia, Pender, and Cambie

SkyTrain

Expo and Millennium Lines will run peak service with all available trains in service starting mid-afternoon, with the last scheduled train leaving Waterfront Station at 1:16 a.m.

Canada Line will provide rush-hour level service all evening, with every train in service following the fireworks. Last train will depart Waterfront at 1:15 a.m.

SeaBus 

Extra and extended service will be provided for each of the Celebration of Light events.

The SeaBus will operate every 15 minutes until 12:30 a.m. and then 30-minute service until the last sailing from Waterfront at 1:22 a.m.

West Coast Express

West Coast Express will operate a special train on August 3 only, leaving Mission City at 7 p.m. and arriving at Waterfront Station at 8:15 p.m. The return train departs Waterfront Station at midnight, arriving back at Mission City at approximately 1:15 a.m.

Station access

To ensure passenger comfort and safety after the events, bikes will not be allowed on SkyTrain after 10:30 p.m. until the crowds have cleared. As well, the following stations will be open with modified access after 10:30 p.m.

Waterfront Station: SkyTrain access from the Cordova Street entrance will be restricted to Canada Line, SeaBus and West Coast Express (on Aug. 3 only) passengers, as well as persons with wheelchairs or strollers. All other passengers, including those transferring from SeaBus to the Expo Line must enter from Howe Street, until crowds have cleared.

Burrard Station: Bikes cannot be locked at the station entrance’s bike rack until the expected crowds have cleared. After 10:30 p.m., SkyTrain boarding at this station will be limited to eastbound travel only.

Granville Station: The Granville Street entrance will be closed until crowds clear (note: the Seymour entrance remains closed as part of the escalator replacement project). Passengers will lineup for the SkyTrain at this station west along Dunsmuir, south on Granville. Platform 1 towards Waterfront will be closed.

Make sure to check out some important tips for a safe ride from our friends over at Transit Police.

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Author: Sarah Kertcher

Christmas came early: Over 3,000 toys donated to the Lower Mainland Christmas Bureau

Toys for Tots

It was a beautiful downtown Vancouver morning, when Sparky the Elf, alongside Mr. & Mrs. Claus, delivered a promissory note of 3,000 new, unwrapped toys on behalf of TransLink and its operating companies to the Lower Mainland Christmas Bureau (LMCB).

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T’is the season for holiday events

T’is the season — transit is the season, get it? ? — for holiday cheer and we’ve jam packed December with a bus load of fun, festive activities for the whole family. Read more »