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Posts tagged: HandyDART

8 ways TransLink promotes accessibility

National AccessAbility Week

May 26 – June 1 is National AccessAbility Week – a week dedicated to changing the way we think, talk and act about accessibility and inclusion. TransLink is proud to offer a fully accessible fleet to people with different types of mobility, enabling everyone to travel by bus, SkyTrain, SeaBus, and West Coast Express. Our fleet of vehicles has low floors with ramps and high floors with lifts, and all SkyTrain stations have elevators. It’s all part of our commitment to making transit accessible for as many people as possible. Read more »

10-Year Vision Spotlight – Building new rapid transit; new road, walking, cycling and new mobility investments; and HandyDART

10-Year Vision Spotlight

This post is part of our 10-Year Vision Spotlight series, breaking down the nitty gritty of what’s planned in Phase Two of the Mayors’ Council’s 10-Year Vision! 

UPDATE – Nov, 06, 2018: In light of the resolution passed by the City of Surrey council we are pausing work on the Surrey-Newton-Guildford LRT Project and suspending the RFQ process while we await direction from the Mayors’ Council and the TransLink Board. Read the full statement from TransLink CEO Kevin Desmond here.

If you’ve been following along on our Spotlight series, you’re likely aware that public engagement for Phase Two of the Mayors’ Council’s 10-Year Vision is taking place until May 11! This is your opportunity to get involved as we gather input to help develop and finalize the Phase Two Plan.

Read more »

Thank you for your patience during the recent HandyDART scheduling disruption

handydart

We sincerely apologize to each HandyDART customer who experienced significant service delays or missed their afternoon trips on Thursday, June 22.

As an update for our customers, the scheduling disruption they may have experienced was caused by a software system being down and the problem was resolved later that afternoon.

While the system is now back up and running, we are working with our HandyDART operator to ensure the situation is completely resolved.

Thank you for your patience as the HandyDART operator and our staff worked through these issues and tried their best to get our customers to their appointments.

Kevin Desmond, TransLink CEO

Author: Sarah Kertcher