Which one of the 5 TransLink customer mindsets are you?

TransLink has launched a new Customer Experience Action Plan outlining how we can improve your ride, based on your needs. The reasons you take…


image of a woman getting on a bus with a bus operator smiling at her

How TransLink is improving customer service over the next 5 years

TransLink’s new Customer Experience Action Plan includes 40 major projects and initiatives to better serve the changing needs of customers over the…


A customer sits on the bus looking at her phone

Mask mandate lifted for Metro Vancouver transit

In alignment with provincial health orders, masks will no longer be mandatory on most TransLink services effective midnight tonight. This change is…


The Millennium Line at Brentwood Town Centre.

Here’s why Brentwood Town Centre Station is getting a makeover

Have you ever been at the mercy of the elements on Brentwood Station’s south stairwell? Are you tired of being tormented by all that wind, rain, and…


Test battery-electric bus from Nova Bus

TransLink tests next generation of battery-electric buses

As part of our Climate Action Strategy, TransLink is replacing old diesel buses with battery-electric buses to reduce greenhouse gas emissions…


I Love Transit

Here’s how to make the most of your I Love Transit week

February 14–18 is I Love Transit week, a week dedicated to all the things we love about transit. To help you make the most of your I Love Transit…


Graphic with text I Love Transit

Share your passion for transit during I Love Transit week

There's lots to love about transit, sometimes people even find love on transit! From February 14–18, we're celebrating all the things we love about…


Customers with backpacks boarding the bus at Surrey Central Station

This is your essential guide to riding transit as a post-secondary student

New semester, new classes, new instructors and new classmates, but still the same transit you've come to rely on. We're here to support you in your…


The December 2021 issue of The Buzzer resting on a Christmas tree

The December 2021 issue of The Buzzer is now available online

As another year draws to the close, we bring you this year's only issue of The Buzzer, available online. We recap a few of the most important…


A SeaBus covered in Indigenous art is seen on the water between a water salute by two nearby Vancouver Fire Department boats.

TransLink’s 2021 Year in Photos

As we wrap up the year, it's time to take a look back and reflect on some of the most memorable TransLink moments and initiatives of 2021. The…


People walking along Hastings Street with bus passing by

The essential guide to riding TransLink during the winter months

Sign up for Transit Alerts We'll text you, bestie. ? Transit Alerts is your one-stop shop to find out if there are any changes to your route, whether…


Bay 2 at the UBC Exchange with the new next-bus screens

TransLink installs next-bus screens at UBC Exchange

New screens provide improved real-time transit information for customers TransLink has installed new screens throughout UBC Exchange to improve…


Customers with holiday shopping bags waiting for the bus

Ridership hits single-day high since the start of the pandemic

There continues to be encouraging signs of ridership bouncing back, as people choose transit to take them to the places and people they love.…


HandyDART customer handing Compass Card to operator

Seven HandyDART improvements you might’ve missed

HandyDART is TransLink’s door-to-door transit service for anyone that may not be able to use the conventional transit system. Every day, it is a…


TransLink partners with Emily Carr to bring unique art to bike parkades

Cycling is a huge part of the TransLink fabric. And thanks to a partnership with Emily Carr University of Art + Design students, your multi-modal…


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