March 25, 2022
Which one of the 5 TransLink customer mindsets are you?
TransLink has launched a new Customer Experience Action Plan outlining how we can improve your ride, based on your needs. The reasons you take…
By Thor Diakow
March 24, 2022
How TransLink is improving customer service over the next 5 years
TransLink’s new Customer Experience Action Plan includes 40 major projects and initiatives to better serve the changing needs of customers over the…
By Thor Diakow
March 10, 2022
Mask mandate lifted for Metro Vancouver transit
In alignment with provincial health orders, masks will no longer be mandatory on most TransLink services effective midnight tonight. This change is…
March 8, 2022
Here’s why Brentwood Town Centre Station is getting a makeover
Have you ever been at the mercy of the elements on Brentwood Station’s south stairwell? Are you tired of being tormented by all that wind, rain, and…
February 19, 2022
TransLink tests next generation of battery-electric buses
As part of our Climate Action Strategy, TransLink is replacing old diesel buses with battery-electric buses to reduce greenhouse gas emissions…
By Dan Mountain
February 16, 2022
Here’s how to make the most of your I Love Transit week
February 14–18 is I Love Transit week, a week dedicated to all the things we love about transit. To help you make the most of your I Love Transit…
February 14, 2022
Share your passion for transit during I Love Transit week
There's lots to love about transit, sometimes people even find love on transit! From February 14–18, we're celebrating all the things we love about…
January 25, 2022
This is your essential guide to riding transit as a post-secondary student
New semester, new classes, new instructors and new classmates, but still the same transit you've come to rely on. We're here to support you in your…
December 30, 2021
The December 2021 issue of The Buzzer is now available online
As another year draws to the close, we bring you this year's only issue of The Buzzer, available online. We recap a few of the most important…
December 24, 2021
TransLink’s 2021 Year in Photos
As we wrap up the year, it's time to take a look back and reflect on some of the most memorable TransLink moments and initiatives of 2021. The…
December 17, 2021
The essential guide to riding TransLink during the winter months
Sign up for Transit Alerts We'll text you, bestie. ? Transit Alerts is your one-stop shop to find out if there are any changes to your route, whether…
December 10, 2021
TransLink installs next-bus screens at UBC Exchange
New screens provide improved real-time transit information for customers TransLink has installed new screens throughout UBC Exchange to improve…
December 10, 2021
Ridership hits single-day high since the start of the pandemic
There continues to be encouraging signs of ridership bouncing back, as people choose transit to take them to the places and people they love.…
December 3, 2021
Seven HandyDART improvements you might’ve missed
HandyDART is TransLink’s door-to-door transit service for anyone that may not be able to use the conventional transit system. Every day, it is a…
By Dan Mountain
November 27, 2021
TransLink partners with Emily Carr to bring unique art to bike parkades
Cycling is a huge part of the TransLink fabric. And thanks to a partnership with Emily Carr University of Art + Design students, your multi-modal…