Which one of the 5 TransLink customer mindsets are you?
TransLink has launched a new Customer Experience Action Plan outlining how we can improve your ride, based on your needs. The reasons you take…
How TransLink is improving customer service over the next 5 years
TransLink’s new Customer Experience Action Plan includes 40 major projects and initiatives to better serve the changing needs of customers over the…
Transit workers read ‘nice tweets’ about themselves
We decided to do something special for Transit Operator and Worker Appreciation Day, we dug up some of the nice tweets and messages you wrote about…
To the people who keep this region moving, thank you!
Heather Michaloski has been a HandyDART driver for over 30 years and says her customers and clients have become a “little family.” Heather is just…
In search of the SkyTrain Attendant behind the kind note
Remember when someone did a random act of kindness for you? Or the time you did it for someone else? For Sera Oh, it happened on the SkyTrain. But in…
Mask mandate lifted for Metro Vancouver transit
In alignment with provincial health orders, masks will no longer be mandatory on most TransLink services effective midnight tonight. This change is…
Here’s why Brentwood Town Centre Station is getting a makeover
Have you ever been at the mercy of the elements on Brentwood Station’s south stairwell? Are you tired of being tormented by all that wind, rain, and…
International Women’s Day 2022: Celebrating the women who move us and #BreakTheBias
March 8 is International Women’s Day. This year’s theme is #BreakTheBias, and we're focusing on how we can break the bias within transit.…
Walking School Buses, what they are and why they matter
On school days, about one third of morning traffic in Metro Vancouver comes from cars dropping off kids at school, according to data from TransLink's…
Help us celebrate Transit Operator and Worker Appreciation Day
Once again, we'll be joining transit agencies across Canada in celebrating Transit Operator and Worker Appreciation Day on March 18. This is a day…
What you need to know about the proposed Burnaby Mountain Gondola
The proposed Burnaby Mountain Gondola project recently took a step forward with Burnaby City Council endorsing it. The idea of a gondola connecting…
TransLink tests next generation of battery-electric buses
As part of our Climate Action Strategy, TransLink is replacing old diesel buses with battery-electric buses to reduce greenhouse gas emissions…
Wedding chimes: couple takes SkyTrain to say I do!
From the day they first met, transit has been an integral part of Aaron and Kyle’s lives. In fact, Kyle jokes, “since the beginning of our…
Here’s how to make the most of your I Love Transit week
February 14–18 is I Love Transit week, a week dedicated to all the things we love about transit. To help you make the most of your I Love Transit…
Transit enthusiast turns passion into profession
Many of us overlook the coolest things in our daily lives because they're simply always there. One of these things can be transit. A transportation…
