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TransLink on the Move: Transportation Improvements

TransLink on the Move Transportation Improvements

Today wraps up our TransLink on the Move series. Over the past five weeks we’ve shared bite sized pieces from our 2016 Annual Report – Mark III SkyTrains, Evergreen Extension Stations, Ridership numbers, Compass, and now Transportation Investment.

You’ve likely heard about The Mayors’ Council’s 10-Year-Vision. Implementing this plan was the first step towards bringing Metro Vancouver the biggest transportation expansion in nearly a decade. With $2 Billion invested in transportation services, Phase One of the plan addresses some of our biggest rider complaints and aims to both reduce overcrowding on our transit system and ease congestion on our roadways. But there’s more to Phase One than new transit services and improvements. This first phase has additional region-wide impacts to alternative travel modes like cycling and walking paths, that brings real improvements to the way Metro Vancouver residents travel.

The next 10 years promise big things for transportation in Metro Vancouver and we hope you come along for the the ride.

Author: Sarah Kertcher

TransLink on the Move: Compass points the way

TransLink on the Move Fare gates

TransLink on the Move is back again with more info unpacked from the 2016 Annual Report. It’s amazing the changes a year can bring! Today, May 8th marks one year and one month since the full closure of all fare gates at SeaBus and SkyTrain Stations across the system. With Compass in full operation we now have 463 fare gates closed, including the recently opened, or rather closed, permanent Compass fare gates at Metrotown Station!

In year one, Compass celebrated 1 Million active Compass Cards on the system, as well as full integration into our two secure bike parkades! One card loaded with Stored Value gets transit travel and bike parking all in one!

You asked, we listened! Earlier this year, due in part to overwhelming customer demand, we lowered the minimum Stored Value requirement on your Adult Compass Card from $10 to $5, making transit more accessible to more customers.

And that’s not all on the Compass front! Our recent partnership with United Way Lower Mainland brought five Compass Donation Kiosks to SkyTrain Stations across Vancouver giving customers the ability to donate their unregistered Compass Cards to a great cause.
Year one has been chock-full of great Compass News, and we’re excited to see where the future of Compass takes us!
Want to know more about highlights to the transit system in 2016?
Stay tuned to the blog for a new feature every week!
Author: Sarah Kertcher

TransLink on the Move: Looking back on record ridership

TransLink on the Move Ridership

For TransLink on the Move this week, our five week series where we look at some of the many highlights from our 2016 Annual Report, we’re taking a look back on ridership from 2016 where we logged 384.83 million boardings! Our highest ever!

Last year saw an increase of 4.5% over 2015’s ridership levels, and we have YOU, our riders to thank for that! Thank you for helping us build and maintain momentum. We are proud of the work we do, and strive to continue improving with a commitment to focus on what matters to our customers.

Snapshot

In 2016, we launched our new Accountability Centre, a one-stop-shop in tracking performance of our regional transportation system, as well as customer satisfaction to ensure we’re meeting our goals and satisfying customer needs.

Want to know more about highlights to the transit system in 2016?
Stay tuned to the blog for a new feature every week!

Author: Sarah Kertcher

TransLink on the Move: Evergreen means Go!

TransLink on the Move Evergreen

Last week marked the start of our TransLink on the Move series where we’re breaking down some of the highlights of our 2016 Annual Report.

This week, we’re featuring the long awaited Evergreen Extension!

The opening of the Evergreen Extension was a milestone event for TransLink and for Metro Vancouver. This significant expansion of our integrated transit network brings us to 79 km of SkyTrain meaning that TransLink now operates the world’s longest fully-automated rapid transit system!

Included in the Evergreen Extension is a two-kilometre Tunnel (the longest in the SkyTrain network) connecting Coquitlam to Port Moody, a new SkyTrain operating pattern and six new stations connecting riders to more destinations in our region.

The Evergreen Extension boasts beautiful new open concept stations with plenty of glass allowing for natural light, picturesque views and beautiful public art.

If you haven’t yet had a chance to check out the new stations, have a look at some of the shots captured by transit enthusiast Ivan Chan. Or better yet, become your very own #EvergreenExplorer by checking out some of the great java stops along the new route.

Want to know more about highlights to the transit system in 2016?
Stay tuned to the blog for a new feature every week!

Author: Sarah Kertcher

TransLink on the Move : 7 new Mark III trains rolled into service in 2016!

TransLink on the Move

We’ve recently posted our 2016 Annual Report. For those of you who are unable to comb through it, we’re picking out some highlights among many for our TransLink on the Move series. First up, new SkyTrains!

Last year was a big year for transit in Metro Vancouver. One of the improvements we made was adding seven new Mark III trains to our fleet! That’s 28 additional SkyTrain cars on the system. Our passengers can now enjoy an enhanced transit experience with a more spacious ride, less noise and more natural light. The new Mark III SkyTrain cars are equipped to hold more passengers with extra space for wheelchairs, bikes and strollers than their Mark I & Mark II counterparts.

The Mark III’s journey started back in October of 2015 when they left the Bombardier facility in Ontario to begin the cross country journey out West to our SkyTrain OMC yard in Burnaby.

Mark III

After their arrival, much of the summer was spent in testing to ensure the new SkyTrain cars were rail ready for our passengers.

The big day arrived on August 18th, 2016, with all of the anticipated fan fare! The first Mark III car entered service with SkyTrain President & General Manager Vivienne King and TransLink CEO Kevin Desmond on board, among a host of excited transit enthusiasts.

Want to know more about highlights to the transit system in 2016? We’ll be posting one a week for the next four weeks.

Author: Sarah Kertcher

#WhatsTheLink: TransLink helps with goods movement and the economy

"The Goods"

“The Goods”

For this latest week in the #WhatsTheLink series, we’re looking at goods movement in the region.

TransLink helps 418,000 people get where they need to go and 107,000 cycling trips in Metro Vancouver possible each day.

How do we do this?

We provide a hard working and reliable transit system2,300 lane kilometres of major roads, five bridges, as well as cycling and walking infrastructure that has shaped communities!

#WhatsTheLink between everything? A part in Metro Vancouver’s economy – ensuring goods and people get where they need to go!

Miss 604: TransLink Helps to Make our Regional Economy a Thriving One

Have you ever wondered about the journey the coffee you drink took? If you’re like many in Metro Vancouver, you probably haven’t.

That’s because the goods we use each day are usually readily available on the shelves, and we take it for granted. One of the reasons we don’t have to worry about finding fresh milk, fuel for our vehicles or materials to build our homes is because of the efficient movement of goods and people in our region.

Sany Zein

Sany Zein

Although Metro Vancouver’s ports have been identified as a gateway to Asia, Sany Zein, Director of Infrastructure and Network Management for TransLink explains many of the trucks we see on the roads are serving the local economy.

“While gateway-oriented goods movement is a very large part of our economy, most of the trucks we see on the roads are serving the local economy,” says Zein.

“Almost everything we have in our homes and businesses is delivered by truck. Without an efficient Major Roads Network, we wouldn’t have a thriving economy.”

These trucks not only rely on the Major Roads Network, but an efficient transit system as well.

Wait…what?!? Trucks depend on an efficient transit system? Yup!

Vancity Buzz: 3 Ways TransLink Helps Free Congestion in Metro Vancouver

"Count on it!"

“Count on it!”

Besides being an important mode of transportation for people in the region, transit helps free up congestion on the roads.

By moving trips away from the road to SkyTrain, West Coast Express, SeaBus or bus, TransLink helps the region avoids huge traffic congestion problems.

Did you know? Six out of 10 people in Metro Vancouver take public transit to work or school!

When truckers aren’t using the Provincial roads network, they look to the Major Road Network to get them where they need to go. It is the backbone for the movement of goods in the region.

This year, TransLink is providing $42 million dollars towards the Major Road Network.

Infrastructure projects funded by TransLink such as the Golden Ears Bridge and Roberts Bank Rail Corridor are important too! They help alleviate congestion and bottlenecks on the roads network.

Providing an efficient public transportation system, managing the Major Roads Network and funding major infrastructure projects are three ways TransLink helps get you and goods we all need moving around the region.

Author: Allen Tung

Ask TransLink: our roads engineer Q&A helps move a sign, talks BC Parkway upgrades, and more

asktranslink

From April 15 to May 10, you can Ask TransLink! We’re spotlighting one TransLink staff member every week and inviting you to ask them questions about their work. Find out all about the series.

Peggy Gibbs, TransLink roads engineer!

Peggy Gibbs, TransLink roads engineer!

Roads engineer Peggy Gibbs will be wrapping up her Q&A on the blog at noon today, Friday April 19, 2013 – but just before she goes, here’s some of the highlights from her discussion this week!

We moved a sign blocking a cycling path in Richmond

Caption and photo from Voony’s blog: Sign on Knight bridge, at Mitchell Island interchange, resting in the middle of the pathway, also advertised as a bike lane.

Voony wrote in asking whether this construction sign on Mitchell Island belonged to us, as it was blocking the bike path he uses.

Peggy looked into it, and it got removed! Here’s what she wrote:

The temporary sign appears to be from the City of Richmond’s contractor, and we contacted the City to direct their contractor to relocate it out of the paved path. The sign has now been removed by the City’s contractor.

Read more »

TransLink launches new RapidBus service

TransLink launches RapidBus on four routes – bringing customers up to 20 per cent faster bus service with higher frequencies, fewer stops, dedicated bus lanes, bus priority changes to intersections, and all-door boarding.

RapidBus provides a more reliable bus service that can move more than 10,000 people per hour at peak times. The new service is made possible through investments from Phase One of the Mayors’ Vision, the Government of Canada, and the Province of BC.

“We’re stepping up our bus game,” says TransLink CEO Kevin Desmond. “RapidBus is a crucial part of improving the region’s bus service through the Mayors’ Vision. These RapidBus routes will benefit eight communities and bring our customers a more reliable bus service that they deserve.” Read more »

TransLink releases details of Winter Plan 2019/20

New initiatives and improvements to prepare for the season ahead

New initiatives and improvements to prepare for the season ahead

TransLink is releasing details of new initiatives and improvements to prepare for any adverse weather events this winter.  This comes amid the launch of a new winter marketing campaign aimed at promoting safety for transit users this season.

“Our initiatives this winter are focused on increasing safety and customer communication at stations, bus exchanges, and throughout our online channels,” says TransLink CEO Kevin Desmond.  “We’ve learned from previous seasons and have been working hard to ensure customers are kept informed of any significant delays or issues on our system.”

Last month, TransLink also hosted a meeting between Metro Vancouver municipalities to share and discuss winter preparedness plans.  These regional partnerships are crucial to ensuring that any issues can be swiftly dealt with, in order to limit the impact on transit and transportation. Read more »

This is how teachers can win a TransLink field trip for their class

I Love Transit 2019

I Love Transit Week is back this year, October 7-11, and our theme is A Greater Vancouver — the future of transportation in Metro Vancouver. Teachers, unleash your inner explorer and take learning beyond the classroom! We have two exciting contests for you and free bus travel for your students:

Win a Field Trip (Grades 3–12)

I Love Transit Camp 2019

We call it I Love Transit Camp! It’s a unique opportunity for kids (along with their teacher and chaperones!), grades 3 through 12, to get a behind-the-scenes field trip to TransLink where they’ll learn how transit works and have some fun at the same time.

One winning class will get the opportunity to attend I Love Transit Camp in early November (exact date will be determined with the winning teacher). Watch the video above, and check out all the fun that was had in 2014201520162017 and 2018.

We’ll pick up the winning class from their school in a transit bus, equipped with snacks to fuel your day, around 9 a.m. We’ll visit a bus depot — the place where our buses sleep at night — and SkyTrain Control, which is the heart of our automated SkyTrain network, before returning you back to your school by 4 p.m.

The day will include snacks, a pizza lunch, prizes, t-shirts and a chance meet some of the key people (and the Transit Police dog!) that help TransLink move close to a half-a-million people a day and plan for the future. Read more »

Wordless Wednesday: #MyTransLink – October 2

Today marks a pretty exciting occasion for #MyTransLink! We’ve hit 9,000 tags! For just under two years, #MyTransLink has been your one-stop-shop for all things transit photography. Sharing your candid, and not so candid shots in and around transit in our region.

This week, we’ve moved to a new day where our series will morph into Wordless Wednesday a day dedicated to the beauty captured through your lens.

So scroll on down to see all that was in this edition of #MyTransLink.

Read more »

#MyTransLink – September 24

Fall’s fickle weather shows in this edition of #MyTransLink. Sun, rain and fog graced the lenses of our dedicated photographer’s shots, resulting in yet another week of stunning #MyTransLink photos.

So get your scroll on and check out the week that was in this edition of #MyTransLink!

Read more »

PNE Fair: Take a trip down memory lane at TransLink’s #Transport2050 Expo

Transit has shaped the region for more than 129 years.

The interurban streetcar arrived to New Westminster in 1890 before expanding to neighbouring Vancouver, Steveston, Kerrisdale and Chilliwack. The interurban became the trolleybus network in the mid-20th century.

And in 1977, transit moved into the water with the SeaBus, a ferry service connecting downtown Vancouver and the North Shore using the Burrard Inlet. We soared into the skies in 1985 with SkyTrain, ushering in a new era of development in Metro Vancouver.

This 129-year history of transit in Metro Vancouver will be on display as part of the Transport 2050 Expo at the PNE Fair, August 17 – September 2 (closed Mondays except Labour Day).

The expo is bringing you the past, present and future of transportation in Metro Vancouver!

Take a tour through the all-new museum bus from the Transit Museum Society, which has been revamped for the Transport 2050 Expo. Check out transit artifacts, memorabilia and a timeline of transit in Metro Vancouver from 1890 to now.

Read more »

#MyTransLink – June 11

It’s that time of the week again, where we share the regions photos as submitted by you – Metro Vancouver’s community, neighbours and visitors. #MyTransLink celebrates the beauty of our region through select transit-related shots. Scroll on down to check out the latest in #MyTransLink.

Read more »

8 ways TransLink promotes accessibility

National AccessAbility Week

May 26 – June 1 is National AccessAbility Week – a week dedicated to changing the way we think, talk and act about accessibility and inclusion. TransLink is proud to offer a fully accessible fleet to people with different types of mobility, enabling everyone to travel by bus, SkyTrain, SeaBus, and West Coast Express. Our fleet of vehicles has low floors with ramps and high floors with lifts, and all SkyTrain stations have elevators. It’s all part of our commitment to making transit accessible for as many people as possible. Read more »