Nurse thankful for the community support and transit
Laura is a nurse who depends on transit for all aspects of her life, including work. There is no playbook for the COVID-19 pandemic — something none…
Being a frontline worker means keeping groceries on shelves
Due to reduced revenue caused by COVID-19, TransLink has had to make some difficult decisions resulting in temporary staff layoffs, voluntary cuts…
Checking in on our HandyDART customers
A HandyDART operator helps a customer. The COVID-19 pandemic has challenged many of us to adapt to new ways of working in order to continue serving…
West Coast Express attendant misses her passengers
It’s been a few weeks since COVID-19 was declared a pandemic and physical distancing measures were implemented to slow the virus’s spread. This has…
A local business provides protective gear for frontline workers
Taylor Gatenby is one of the 75,000+ people who rely on public transit to get to work everyday. She is a cashier at a small local store that…
On the frontlines policing a moving city
Constable Mike Yake with Metro Vancouver Transit Police Metro Vancouver Transit Police Constable Mike Yake expected that he would be working in the…
Nurse coasts her way to work aboard the West Coast Express
Cara Muller is a dialysis nurse. The COVID-19 pandemic has upended our world, challenging us to improvise, adapt and overcome. We're now throwing…
Dispatching the frontlines: a look at “air traffic control” for Metro Vancouver Transit Police
Allison Hansell (front) and Jully Tmana (back) are police communications operators with Metro Vancouver Transit Police. When you travel on transit,…
Keeping the system open and accessible for those who need it
Ryan Mendoza is a people person. Being as hands on as possible and interacting with customers is what he likes best as a SkyTrain Attendant. “You…
Helping those helping us: a bus operator doing what he can
Noor Khan has been a bus operator for 13 years. He's always seen his job as being essential to keeping the region moving but these days he's seeing,…
From one frontline to another: restaurant worker serves up for the community
Ryu is a transit customer who takes the Canada Line to get his place of work. Ryu Fukazawa is an frontline worker that takes transit. He works at a…
Pulling the curtain back on who keeps SkyTrain operating
SkyTrain's Andrew Ferguson, a vehicle technician, and Annaliese Hunt, a control operator. As night descends, SkyTrain’s Operations and Maintenance…
Taking care of kids of frontline workers
Ava Jade works at a nonprofit childcare facility in Kitsilano, making sure that the kids of frontline workers are taken care of. (Photo courtesy of…
Bus operator embraces helping the community out
Bryan Stebbings has been a bus operator with Coast Mountain Bus Company for nearly four years. (Photo: Josh Neufeld Photography) "I'm just so…
“It’s a lifetime of freedom to travel”: Overcoming the fear of SkyTrain
Read the story of how Jon, a teen with autism, overcame the fear of boarding the SkyTrain with some help from Mo Hassabou from BCRTC (SkyTrain) and…
