Transit ridership is on the rise again, in fact, 2018 saw a 7.1 per cent system-wide increase in boardings over 2017 (our biggest annual increase ever!) which brings us to record 437.4 million!
The 2018 Transit Service Performance Review (TSPR) measures ridership, cost, reliability, on-time performance and crowding across all transit modes. The findings are an important planning tool that help inform upcoming service change requirements and identify other opportunities to improve service for our customers.
SkyTrain ridership alone was up 5.7 per cent in 2018, rising to 160.0 million annual boardings. The Expo and Millennium Lines together had 111.3 million annual boardings (5.9% increase) and the Canada Line had 48.7 million annual boardings (5.3% increase).
That’s a lot of people Metro Vancouver!
We’ve compiled a list of the Top 10 Busiest SkyTrain stations around the region.
As 2018 ends, The Buzzer blog takes a look at some of TransLink’s milestones from the year that was!
Improving the customer experience was a big focus for us this year.
We made paying for transit even more easier with the roll-out of Tap to Pay. For customers without Compass Cards such as tourists, this feature means no more ticket line-ups, digging for exact change, or worrying about pre-calculating zones — just tap your Visa or Mastercard contactless credit card or mobile wallet, and be on your way. In less than two months of its launch, Tap to Pay hit a milestone with more than one million taps. Read more »
It’s that time of week again, where we bring you a curated look at transit in and around our region. If you’re visiting for the first time, #MyTransLink is a weekly commuter photo series brought to you by, well… YOU! That’s right, #MyTransLink features shots of transit around Metro Vancouver taken by our readers, customers, and transit enthusiasts alike.
So, without further ado, scroll down to see our favourite shots from the weeks that were and check out who our random prize winner is!
Isaac’s parents decided to celebrate his love for all things transit
It’s just another day for 4-year-old Isaac. He goes to preschool three days per week and loves his classmates, and teachers. He takes transit with his mom wherever he goes. And just like any other 4-year-old, Isaac is a huge transit fan. He loves watching videos of trains, buses, and cartoons.
Isaac started riding buses when he was 3-weeks-old, and it helps with his communication skills, says his mom, Pamela Carvajal, who sent The Buzzer blog pictures of Isaac’s transit-themed birthday party!
For full details and maps, please visit translink.ca/servicechanges. Stay tuned to The Buzzer blog over the next two weeks as we take a deep dive into other notable changes.
Nearly 250,000 annual bus service hours related to the 10-Year Vision have been added since the start of Phase One. The 10-Year Vision means more transit, better roads, safer cycling and pedestrian access — for everyone.
New this year is an interactive TSPR dashboard and mapping tool! Make sure you check it out. It provides new types of data and allows users to explore it in a more intuitive way. The dashboard includes all of the route-level data reported in the previous TSPRs, and the mapping tool includes data down to individual bus stops.
Needless to say, there’s a wealth of information in the TSPR. That’s why we wanted to pull out some interesting lists for you!
10 most-used SkyTrain stations
Average weekday boardings
1. Waterfront (Canada and Expo Lines): 37,500*
2. Commercial–Broadway (Expo and Millennium Lines): 24,900
3. Burrard (Expo Line): 23,000
4. Granville (Expo Line): 20,600
5. Metrotown (Expo Line): 19,900
6. Vancouver City Centre (Canada Line): 18,400
7. Stadium–Chinatown (Expo Line): 16,200
8. New Westminster (Expo Line): 14,800
9. Broadway–City Hall (Canada Line): 14,500
10. Main Street–Science World (Expo Line): 14,300
*This is the first year the Canada Line has been incorporated with Expo Line.
More improvements are already on the way as part of Phase One.
The 25, 100 and 319 routes, which are among the top 10 most-crowded routes in 2017, are receiving service increases to reduce overcrowding.
Eighty new SkyTrain cars will start arriving early next year. These new cars will increase capacity by about 10 per cent for Expo Line, 23 per cent for Millennium Line and 30 per cent for Canada Line. That equates to a total of 8,200 additional spaces per peak hour on both directions on all three SkyTrain lines!
If approved, the Phase Two Investment Plan will unlock even more new funding. Customers will see new Phase Two Plan transit services as early as 2019.
Lougheed Highway (Coquitlam Central to Haney Place in Maple Ridge)
The public is invited to weigh in on proposed bus routes, local service changes, and speed and reliability measures! Visit us at a pop-up information session and take the survey from April 3 – May 31 at translink.ca/bline.
B-Line bus service offers faster travel time, direct routing and connections to key regional destinations in areas that need it most. It’s a cost-effective way to reduce congestion and overcrowding on transit.
You may have heard, 80 new SkyTrain cars will be available for service in Metro Vancouver by 2020 (28 of which are arriving early!). Now, we’re excited to announce we’re preparing to roll out four new B-Line bus routes by the end of 2019!
As Metro Vancouver’s transportation authority, it’s our job to help support and grow the number of bike trips. How do we do this? We help provide connections to the wider transportation system of the region by making transit more bike-accessible.
The Bike Parkade at Joyce–Collingwood Station on opening day
A major milestone for Metrotown Station this year as both the centre and west stationhouses opened!
It’s the most wonderful time of the year! A time to look back at the past twelve months and take stock of all that we’ve accomplished…like making tremendous progress on four Expo Line SkyTrain Station upgrades!
In order to ensure we continue to meet the needs of our customers and the entire region for years to come, these four stations are currently being upgraded to improve station accessibility, capacity, safety and security. Read more »
Colour changing leaves and misty morning fog are just a few of the signs that fall has graced our picturesque cities. With Metro Vancouver transit spanning from land to sea to sky, our riders – and passersby continue to capture beautiful moments from around the region for this edition of #MyTransLink.
September means back-to-school for many in Metro Vancouver. Come September 4, as part of Fall Service Changes, and the 10-Year Vision we’re bringing increased capacity on many of the region’s most crowded routes including the 620 to Tsawwassen Ferry Terminal, the 240 to North Vancouver and the 351 to White Rock.
Cycling isn’t just one of the healthiest ways to travel, but it’s also a pollution-free mode of transport. Did you know that cycling 10km each way to work would save 1500 kg of greenhouse gas emissions a year?!
You may or may not know that TransLink is responsible for much more than just transit. Our cycling program is vast and varied, covering everything from regional cycling initiatives to end-of-trip facilities and we’re committed to addressing many of the transportation challenges that Metro Vancouver faces today.
Our multimodal mandate
We’re responsible for providing cycling options in the region and connecting cycling to the wider transportation system of Metro Vancouver while supporting over 107,000 bike trips daily! Our long-term transportation strategy, TransLink 2040 sets goals for the kind of transportation future we want. Within the next 30 years, one of the goals is that most trips in Metro Vancouver will be made by transit, walking and cycling.
If we can reduce the distances driven in the region by 33 per cent by designing our communities and transportation systems to encourage half of our trips to be by walking, cycling or transit, everyone will benefit! This will reduce congestion, make travel more reliable, protect our climate by reducing our greenhouse gas emissions and by make roads safer.
Bicycle transportation system
Did you know that there are multi-use paths that make biking to and from destinations easier, safer and more accessible?
The BC Parkway– A 26-kilometre, multi-use path that roughly parallels the Expo SkyTrain Line, connecting Surrey City Centre, New Westminster, South Burnaby and Vancouver.
The Central Valley Greenway– A 24-kilometre route for cycling, jogging, walking, wheelchairs, skateboarding and blading that connect Vancouver with Burnaby and New Westminster
Every single vehicle in our bus fleet has racks for your bike. That’s right. You don’t have to leave your bike at home ever again! Check out this Buzzer blog post with a detailed video on how to take your bike on the bus and then test out your skills at our bike rack demo in North Vancouver or on your next transit trip!
Transit tip! Exit from the front door and let the driver know that you need to remove your bike.
Currently, our two bike parkades are located at Main Street-Science World Station and King George Station with more parkades en route soon. Bike Parkades are well-lit, indoor bicycle parking facilities where users can lock up their bike for the day. They provide secure and convenient access seven days a week to customers who enroll through their Compass Card.
Bike Parkades cost only one dollar a day, with fees capped at eight dollars a month. Check out our how-to video below! Register online for access by visiting www.translink.ca/bikeparkade.
FYI: In the next two years four more Bike Parkades will be opening at King Edward, Joyce, Commercial-Broadway and Metrotown stations!
Our TravelSmart team works with a variety of corporate and government partners to ensure that Metro Vancouverites are aware of smarter travel options.
TravelSmart partners with the following organizations to deliver our programs throughout the region:
HUB focuses on showing people that cycling is an attractive and healthy choice for everyone. Their annual spring and fall Bike to Work weeks celebrate bike commuting across Metro Vancouver. We also partner with HUB on their different programs such as their Bike Host orientation program and their Bike to Shop Days.
BEST provides bike valet services at events in Metro Vancouver such as Khatsalano Fest, Celebration of Light, Vancouver Whitecaps home games and the Gastown Grand Prix. The Bike Valet operates at many events that TransLink supports and this year they expect to park 30,000 bicycles at events across the Metro Vancouver region!
Mark your calendar and be part of the change and help make Metro Vancouver a happier, healthier place to live, work and play! This year’s fall Bike to Work week will take place from October 23 to 27, 2017.