Bus Bridge Expo Line from Metrotown Station to Columbia Station and Shuttle train between Metrotown Station & Columbia Station due to track issue.

Canada Line and Millennium Line not affected.

Translink Buzzer Blog

Posts tagged: Coast Mountain Bus Company

This 4-year-old had the best transit-themed birthday party!

Isaac’s parents decided to celebrate his love for all things transit

It’s just another day for 4-year-old Isaac. He goes to preschool three days per week and loves his classmates, and teachers. He takes transit with his mom wherever he goes. And just like any other 4-year-old, Isaac is a huge transit fan. He loves watching videos of trains, buses, and cartoons.

Isaac started riding buses when he was 3-weeks-old, and it helps with his communication skills, says his mom, Pamela Carvajal, who sent The Buzzer blog pictures of Isaac’s transit-themed birthday party!

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I Love Transit 2018: BC Transit tells us why they love transit

 

BC Transit operates in over 130 communities across BC

It’s I Love Transit Week! A week where we celebrate our riders, transit enthusiasts and all the things we love about transit. This year’s theme is…Connections: the future of transportation in Metro Vancouver. Our friends at BC Transit are in charge of public transit outside of Metro Vancouver, so we sat down with them to ask why they love transit.

Matthew Boyd is the Acting Director of Corporate and Strategic Planning at BC Transit. He’s worked at BC Transit for six years and previously worked at Coast Mountain Bus Company. He’s a regular transit rider and never misses an opportunity to sit on the top deck of Victoria’s Double-Decker buses. Find him on Twitter: @mtthwbyd

Tell us what BC Transit loves about transit.

The people! First, our customers. Whether you’re someone that takes transit daily to get to work or to go on weekend adventures, our customers are why we provide our service. Of course, we cannot forget the people that get the service on the road: drivers, mechanics, schedulers, transit supervisors, the finance team, and more! We’re proud of the hard work of our team that gets the service going.

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Get involved! Take the International Bus Benchmarking Group survey, April 24–May 21, 2017

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TransLink is a part of the International Bus Benchmarking Group (IBBG) that measures bus performance from larger transit agencies across the globe.

Each year, we ask our riders to participate in a survey through IBBG that helps us look at best practices, customer satisfaction, performance measurements. Your feedback is extremely important so that we can use to make our bus service better than ever!

Being a part of this group also gives members the unique opportunity to learn from other bus companies to improve performance.

Members of the International Bus Benchmarking:

The survey will be available from April 24 until May 21, 2017.

CLICK HERE TO TAKE THE SURVEY!

Check out a short interview with IBBG!

Author: Adrienne Coling

Safety barriers are coming to CMBC buses

For TransLink, safety is a top priority for all people travelling on transit, including our bus operators.

Assaults on operators are unacceptable and can put the lives of our riders at risk.

After a two-year process of piloting various barrier designs, assessing effectiveness, collecting user feedback and modifying designs, we are now ready to equip our buses with bus safety barriers.

Safety barriers allow operators to do their job, getting you where you need to go efficiently and safely, while maintaining driving sightlines, communicating with riders and protecting themselves against attacks.

Other tools CMBC currently utilizes to keep staff safe include security cameras, GPS radio system, emergency button, Transit Security, Transit Police, Violent Incident Prevention training and campaigns like “Don’t touch the operator.”

Bus barriers by the numbers:

  • All future orders of new 40′ and 60′ buses will come with safety barrier already installed. Buses will start arriving by early 2018.
  • 208 air-conditioned New Flyer Excelsior buses will be retrofitted with safety barriers.
  • Six trolley buses will be retrofitted as part of the expanded pilot program.
  • Retrofit of 214 buses will be underway by the end of 2017 and completed within two years.
  • Within 10 years, about 75 per cent of the fleet will have safety barriers installed.

Design features:

  • Sliding front portion allows easy customer communication and controls glare.
  • Fixed solid portion means barrier prevents attacks from behind—even when the sliding portion is open.
  • Offers protection from assaults including jumping assailants, thrown objects, climbing over and spitting.

What does this mean for riders?

Nothing changes! The bus barriers don’t affect your commute at all.

You will still be able to talk to and communicate with your favourite bus operator!

Want to know more? Check out the backgrounder!

Have you spotted one of these new bus barriers on your route?
Tweet us @TransLink and let us know what you think!

Author: Adrienne Coling