Checking in on our HandyDART customers
A HandyDART operator helps a customer. The COVID-19 pandemic has challenged many of us to adapt to new ways of working in order to continue serving…
Physical distancing decals and signs: where to find them
There are around 75,000 – 100,000 of our customers in Metro Vancouver who still rely on public transit everyday. During this uncertain time, we want…
West Coast Express attendant misses her passengers
It’s been a few weeks since COVID-19 was declared a pandemic and physical distancing measures were implemented to slow the virus’s spread. This has…
A local business provides protective gear for frontline workers
Taylor Gatenby is one of the 75,000+ people who rely on public transit to get to work everyday. She is a cashier at a small local store that…
On the frontlines policing a moving city
Constable Mike Yake with Metro Vancouver Transit Police Metro Vancouver Transit Police Constable Mike Yake expected that he would be working in the…
The spring 2020 edition of The Buzzer is now online
Perhaps a little known fact is your community managers on TransLink's social media channels also write for the print edition of The Buzzer that you…
Google Doodle thanks public transportation workers
The April 14 "doodle" on Google thanks public transportation workers. If you've logged on to Google today, April 14, you will have noticed there's a…
TransLink seeking emergency funding
New figures show TransLink is losing $75 million per month TransLink is seeking emergency relief funding from the Federal and Provincial Governments…
Nurse coasts her way to work aboard the West Coast Express
Cara Muller is a dialysis nurse. The COVID-19 pandemic has upended our world, challenging us to improvise, adapt and overcome. We're now throwing…
How to find and give support during the COVID-19 pandemic
A COVID-19 sign at YVR-Airport station During these challenging times, we want to make sure that all TransLink customers feel informed and can access…
Dispatching the frontlines: a look at “air traffic control” for Metro Vancouver Transit Police
Allison Hansell (front) and Jully Tmana (back) are police communications operators with Metro Vancouver Transit Police. When you travel on transit,…
Keeping the system open and accessible for those who need it
Ryan Mendoza is a people person. Being as hands on as possible and interacting with customers is what he likes best as a SkyTrain Attendant. “You…
Helping those helping us: a bus operator doing what he can
Noor Khan has been a bus operator for 13 years. He's always seen his job as being essential to keeping the region moving but these days he's seeing,…
From one frontline to another: restaurant worker serves up for the community
Ryu is a transit customer who takes the Canada Line to get his place of work. Ryu Fukazawa is an frontline worker that takes transit. He works at a…
Pulling the curtain back on who keeps SkyTrain operating
SkyTrain's Andrew Ferguson, a vehicle technician, and Annaliese Hunt, a control operator. As night descends, SkyTrain’s Operations and Maintenance…
