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Translink Buzzer Blog

Last chance to hear the Seth Rogen announcements!

As we bid adieu to fall sunshine for winter rain, we get ready to bid adieu to the Seth Rogen announcements.

Starting today and until Oct. 31, it’s your last chance to hear Seth announcements on the system! We’ve loaded three new ones onto the Expo and Millennium Line.

Hear them onboard trains travelling from Burquitlam to Moody Centre station, as well as the platforms at Burrard and Waterfront station.

What does Seth say? It’s a surprise! A little bird tells us he talks about hipsters, Waterfront Station and Hotel Vancouver.

On the Canada Line, you’ll hear his etiquette PSAs about courtesy seats, feet on seats, and walking left and standing right on the escalators.

We announced Seth as our guest voice back in July with plans to play his announcements until the end of October.

Even though these are the last that will play on the system, you’ll want to stay tuned to The Buzzer blog and our social media channels.

We have a dozen “outtakes” that will be released online next month!

Want to hear all the etiquette PSAs? We’ve now released all of them on TransLink’s YouTube account.

 

Live chat pilot is live!

Building on the momentum of an improved Transit Alerts page, we’re piloting a new feature on desktop and mobile versions of our website allowing customers to live chat with our Customer Information team.

Read more »

Check out the new Transit Alerts!

Today, we launched an improved Transit Alerts page!

Check out the new Transit Alerts page!

We’ve given our Transit Alerts an update, making it easier for our customers keep informed of changes or disruptions to their routes!

There’s a new look with improved navigation and a responsive design (that means it looks the same on both mobile and desktop devices). There’s now an option to toggle between showing alerts only for today or all alerts.

Read more »

I Love Transit 2018: Metro Vancouver’s growing and we’ve got a plan for it

Metro Vancouver’s growing and we’ve got a plan for it!

It’s I Love Transit Week! A week where we celebrate our riders, transit enthusiasts and all the things we love about transit. Keeping the momentum of last year, this year’s theme is Connections—the future of transportation in Metro Vancouver.

Over the next two decades and beyond, one million more people are set to call Metro Vancouver home and the economy’s set to add more than 500,000 jobs.

How do we meet the transportation needs of the growing population, ensuring they are connected to where they live, work, and play, while maintaining the quality of life we’ve come to expect?

Read more »

I Love Transit 2018: Submit an item for a time capsule!

Premier Bill Bennett seals commemorative time capsule at New Westminster Station in 1985.

We’re fast approaching TransLink’s 20th anniversary year in 2019 and we’re looking to do something fun to commemorate and mark this occasion — a time capsule!

Read more »

I Love Transit 2018: the future of mobility—disruptions of yesterday, today and tomorrow

Eve Hou, TransLink's project manger for new mobility

Eve Hou, TransLink’s project manger for new mobility

It’s I Love Transit Week! A week where we celebrate our riders, transit enthusiasts and all the things we love about transit. Keeping the momentum of last year, this year’s theme is Connections—the future of transportation in Metro Vancouver.

Experts believe we’re on a cusp of a revolution in the way we move around, which they call “new mobility.” With that in mind, TransLink’s harnessing innovations in new mobility to create a more livable region. Eve Hou, who is TransLink’s project manager for new mobility, gives us the 411! 

Read more »

(VIDEO) I Love Transit 2018: Customers share why they love transit!


Welcome to I Love Transit 2018, Oct. 1–5! Today marks its official start.

It’s an annual, week-long celebration of our customers, transit enthusiasts and all the things we love about transit.

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I Love Transit 2018: Tell us your transit stories, share your love and win a Monthly Pass!

These students from SFU's School of Contemporary Arts love transit because it gets them to dance!

These students from SFU’s School of Contemporary Arts love transit because it gets them to dance. Stay tuned for our “I Love Transit” video!

I Love Transit is upon us! It’s the one week we take out of the year to celebrate what we love about transit.

We want you to tell us why you love transit! 

Read more »

The Buzzer illustrator interview: Stacy Lee

If you’ve picked up the fall edition of The Buzzer, you would have noticed a familiar face on the cover — Vancouver actor and comedian, Seth Rogen!

It’s the creative work of artist Stacy Lee, a graduate of Emily Carr University of Art + Design, celebrating Seth as a guest voice on transit this fall.

We caught up with Stacy to learn more about her as an illustrator.

Tell us about yourself!

I am a freelance illustrator from Vancouver, but recently moved back to Taiwan — my home country! Last year, I graduated from Emily Carr University of Art + Design with a bachelor of fine arts in illustration. During my spare time, I am either binge reading shoujo (romantic comedy) manga or watching gameplay commentaries on YouTube. What’s a social life anyway?

What do you usually illustrate?

I illustrate subject matter that spontaneously crosses my mind, which are usually inspired by everyday life. These ideas are then transformed into simple and light-hearted comics, usually told through 1-6 panels. I really enjoy telling stories to which others could relate, or to just simply put smiles on their faces!

What are your artist tools of choice?

For the past few years, I have really enjoyed illustrating digitally with my iPad, using Adobe Sketch. I usually create images with bold colours and simple lines, so it is a very convenient medium for me. However, doodling in my sketchbook with a Micron pen is always comforting!

Tell us about your illustration for the latest print edition of The Buzzer.

Since Seth Rogen is the special guest voice on transit this fall, my illustration features Seth enjoying his bus ride in Vancouver, amidst the joyous maple leaves.

Do you take transit? What’s your favourite – bus, SkyTrain, SeaBus or West Coast Express?

Yes, I take transit daily to either run errands, meet friends or commute to work. My favourite mode of transit is definitely the SkyTrain; it is convenient and very punctual!

What’s keeping you busy these days?

I am currently still adjusting to my new life in Taiwan, but definitely feel excited to be here! I am also working on my second zine and a few other pieces. I plan on opening an online shop some time in the future as well. Feel free to stay tuned for updates through my website and Instagram!

The SkyTrain is indeed very punctual! Happy to report that through 2018, the on-time performance of the Expo and Millennium Lines has been around 96 per cent, which ranks well with our peers.

Thanks so much Stacy for taking the time to give us a glimpse into her life as an artist!

If you haven’t picked it up already, it’s your last chance to pickup this edition of The Buzzer on SkyTrain, SeaBus, West Coast Express and buses. You can also download it here.

The next issue will be our special I Love Transit edition, featuring our annual colouring contest, which will be on the system starting on Friday, Sept. 28.

Interested in becoming an illustrator for The Buzzer? Shoot us an email at thebuzzer@translink.ca.

I Love Transit 2018: K–12 students ride the bus for free, Oct. 1–5

Students in kindergarten through grade 12 will be eligible for free bus travel during I Love Transit Week, Oct. 1–5, 2018.

Students in kindergarten through grade 12 will be able to ride the bus for free, Oct. 1–5, 2018!

It’s all part of our annual I Love Transit celebration and our long-standing participation in iWALK, promoting transit use and active transportation to children.

Teachers! This is a perfect opportunity for teachers to take their class on a field trip using transit.

We ask teachers who are planning to take advantage of this offer to plan the transit portion during off-peak hours, between 9:30 a.m. and 2:30 p.m.

Please note that this does not include SkyTrain, SeaBus and West Coast Express. As well, regular fares apply to teachers and adults accompanying children and high school students on the system.

Want to plan a field trip for another time?

Enter our contest to win up to 35 DayPasses for your entire class to travel on a day of your choice during the rest of the school year! You can also purchase Compass Tickets for your entire class by emailing a request to bulkorders@translink.ca.

A DayPass provides unlimited transit use on all buses, SkyTrain and SeaBus for one day of your choice.

Also, your kids could win an all-inclusive field trip to attend I Love Transit Camp.

Let’s go! Put your walking shoes on and get trip ready with our Trip Planner, use Next Bus or reach out to our Customer Information team on Twitter or by phone at 604-953-3333.

Poetry in Transit returns for a 22nd year!

Poetry in Transit 2018

Over the next year, keep your eyes peeled for these poetry “interior cards” on buses throughout Metro Vancouver!

On the heels of our new transit etiquette campaign featuring eye-catching illustrations from Emily Carr University of Art and Design students, we’re thrilled to bring you some amazing poetry from local poets onboard buses!

It’s all part of Poetry in Transit, an ongoing partnership between TransLink, BC Transit and the Association of Book Publishers of BC to showcase local poets. The project has been running since 1996, making it the longest-running poetry on transit program in Canada.

Poems eligible for the project must be written by BC writers and published in book form by Canadian publishers. Poems are submitted by publishers and selected by a jury. The 2018-19 selections are:

  • Susan Alexander, The Dance Floor Tilts (Thistledown Press)
  • George Bowering, Some End / West Broadway (New Star Books)
  • Kate Braid, Elemental (Caitlin Press)
  • Aidan Chafe, Short Histories of Light (McGill-Queen’s University Press)
  • Linda Crosfield, Refugium: Poems for the Pacific, ed. Yvonne Blomer (Caitlin Press)
  • Leef Evans, Sustenance: Writers from BC and Beyond on the Subject of Food, ed. Rachel Rose (Anvil Press)
  • Emily Nilsen, Otolith (Goose Lane Editions)
  • Arleen Paré, The Girls with the Stone Faces (Brick Books)

Over the next year, keep your eyes peeled for these poems on buses throughout Metro Vancouver and—for the first time—onboard our outreach bus at community events.

This year’s poetry “interior cards” launch at Word Vancouver, which takes on Sunday, Sept. 30, 2:20 p.m., at Library Square.

Join host Evelyn Lau for poetry readings by Alexander, Chafe, Crosfield, Evans, Nilsen, and David Zieroth. You’re also invited to board our outreach bus to read poetry.

Spot a poem on transit? Tweet a photo and/or your response to the poem with the hashtag #PoetryInTransit! Learn more about the project at poetryintransit.ca.

“Marky” — the newest Mark III SkyTrain is here!


After an epic, week-long journey across Canada, Marky — the newest Mark III SkyTrain — is now here! Marky arrived the evening of Sept. 12 and was unloaded the next morning on Sept. 13. Check out the time lapse above, and the photos below! Read more »

New SkyTrain cars are on their way to Vancouver!

The first four of 28 new SkyTrain cars are on the way to Vancouver!

As part of the 10-Year Vision – Phase One, we’re adding 80 new SkyTrain cars on the Expo, Millennium and Canada Lines to increase service and reduce overcrowding.

We have some exciting news to share! The first four of 56 cars for the Expo and Millennium Lines, built by Bombardier Transportation, are now on the way to Vancouver from Kingston, Ontario where they recently completed testing. Once they arrive in Vancouver, they’ll will undergo additional testing before entering service.

Read more »

Teachers! Send your class on a behind-the-scenes field trip to TransLink


I Love Transit Week is back this year, October 1-5, and our theme is Connections—the future of transportation in Metro Vancouver. Teachers, unleash your inner explorer and take learning beyond the classroom! We have two exciting contests for you and free bus travel for your students:

I Love Transit Camp contest (Grades 3–12)

I Love Transit Camp 2018

I Love Transit Camp is a unique opportunity for kids (and their teachers and chaperones!), grades 3 through 12, to get a behind-the-scenes look at TransLink operating companies’ facilities, tour the bus and SkyTrain yards, and much more!

One winning class will get the opportunity to attend I Love Transit Camp in October (date will be determined with the winning teacher) to learn about how transit works and have some fun at the same time. Check out all the fun that was had in 201420152016 and 2017.

To enter, visit translink.ca/ilovetransit, fill out the form and tell us in 150 words or less what the future of transportation in Metro Vancouver looks like and what/where will it connect you to! Is it to your best friend’s house, perhaps Toronto, or somewhere even more ambitious like Mars? Photos, videos, drawings, recordings, poems and whatever else you can dream up that best represents your vision can accompany the submission. Let your imagination go wild. There are no wrong answers. Wanna put your class’ application over the top? Send us a video/drawings/poetry/song or whatever to thebuzzer@translink.ca with the subject, “I Love Transit Application” or drop it in the mail to The Buzzer, c/o Social Media Team, 400 – 287 Nelson’s Court, New Westminster, BC, V3L 0E7. See below for some ideas of winning submissions.

Contest closes at 4 p.m. on Friday, October 5, 2018 and you’ll want to read the terms and conditions.

Need some help to get started? Here’s the rubric our judges will be using and some prompts for your class:

  • Its 2028, describe your trip to work using public transportation of the future.
    (What’s new and changed? What’s stayed the same? What’s surprising about public transit 20 years from today?)
  • You are riding on a bus, reading with your head down. The bus stops to pick up some passengers and you look up. The view out the window is not what you expected! You’ve been fast forwarded to the future! What do you notice? How has transit changed for the better?
  • Use all of the following words in your essay about the future of transit: New, Faster, Fun, Moving, Sustainable, Future, More, Less, Happy.

The day will start at 9 a.m. and wrap up around 4 p.m. It will include snacks, a pizza lunch, prizes, t-shirts and a chance meet some of the key people (and the Transit Police dog!) that help TransLink move close to a half-a-million people a day and plan for the future.

Here’s the tentative itinerary:

Depending on the school of the winning class, we will pick up the winning team at their school and take a ride to the Burnaby Transit Centre (BTC)!

BTC is home to little-known transit operations such as fleet overhaul, where they fix and update almost everything on a bus, including bus painting and seat re-upholstering. We’ll also tour the bus yard where we’ll see both articulated and 40-foot buses! After that, we’ll have a little lunch then say goodbye to BTC.

Next, we’ll hop on the SkyTrain to head down to Edmonds Station where we’ll walk down to SkyTrain’s Operations and Maintenance Centre. There, campers will get a behind-the-scenes look at the facility where SkyTrain cars are maintained and cleaned, and visit SkyTrain Control! They will also get to try the SkyTrain simulator and SkyTrain staff will be on hand to answer questions.

A visit with Transit Police and Transit Security to tell us all about everything they do will cap off the day. I’m told they’ll be bringing their vehicles and a special guest if we are lucky!

Throughout the day we’ll be taking breaks for fun games and more!

Questions? Email thebuzzer@translink.ca and we’ll be happy to answer them!

Want an idea of what we’re looking for? Check out these submissions from the last year that impressed us!

DayPass contest (K-12)

K-12 students can ride the bus for free during I Love Transit Week (Oct. 1–5), so it will be a perfect time for teachers to plan a field trip on transit! You may have taken advantage of this in previous years during iWALK.

Want to take your class on transit another time? Enter for a chance to win up to 35 Compass Cards with a DayPass loaded for your class, including teachers and chaperones, to use for your next field trip! DayPasses provides unlimited transit use on all buses, SkyTrain and SeaBus for one day from the first tap in until the end of the service day.

*Please note that we have a limited number of Day Passes available, so not everyone who applies will necessarily win

Contest closes at 11:59 p.m. on Friday, October 5, 2018 and you’ll want to read the terms and conditions.

Free bus travel for students (K-12)

Students in kindergarten through grade 12 will eligible for free bus travel during I Love Transit Week.

We ask teachers who are planning to take advantage of free bus travel for field trips to plan the transit portion during off-peak hours, between 9:30 a.m. and 2:30 p.m.

*Please note that this does not include SkyTrain, SeaBus and West Coast Express. As well, regular fares apply to adults accompanying children and high school students on the system. 

You’ll want to visit translink.ca/ilovetransit to learn more and enter our contests!

Author: Allen Tung

New Seth Rogen announcements are now on the system!

The idea to have Vancouver actor Seth Rogen as a guest voice on transit came from our customers and the media. That’s why last week, we asked for your help to pick what Seth says next!

*Drumroll* please! 

The results are in… and the winner is “bags on seats” with 38 per cent of the vote! You can now hear it on trains travelling from Nanaimo Station to Commercial–Broadway Station, at Canada Line platforms, and onboard buses when played by the operator.

We’ve also added a few other new ones too — feet on seats, perfumes and colognes, cellphones, and taking your backpack off.

Seth’s voice can be heard on transit until the end of October and each announcement will run for roughly three weeks or longer.

Author: Allen Tung