Delivering essential banking services
Since the outbreak of the pandemic, our lifestyles have drastically changed, as we found new ways to readjust to the new reality. We attend…
Nurse thankful for the community support and transit
Laura is a nurse who depends on transit for all aspects of her life, including work. There is no playbook for the COVID-19 pandemic — something none…
Being a frontline worker means keeping groceries on shelves
Due to reduced revenue caused by COVID-19, TransLink has had to make some difficult decisions resulting in temporary staff layoffs, voluntary cuts…
TransLink implements cost saving measures
Provincial support to restore service by September TransLink today announced a series of cost-saving measures to preserve Metro Vancouver’s transit…
Checking in on our HandyDART customers
A HandyDART operator helps a customer. The COVID-19 pandemic has challenged many of us to adapt to new ways of working in order to continue serving…
Physical distancing decals and signs: where to find them
There are around 75,000 – 100,000 of our customers in Metro Vancouver who still rely on public transit everyday. During this uncertain time, we want…
West Coast Express attendant misses her passengers
It’s been a few weeks since COVID-19 was declared a pandemic and physical distancing measures were implemented to slow the virus’s spread. This has…
A local business provides protective gear for frontline workers
Taylor Gatenby is one of the 75,000+ people who rely on public transit to get to work everyday. She is a cashier at a small local store that…
On the frontlines policing a moving city
Constable Mike Yake with Metro Vancouver Transit Police Metro Vancouver Transit Police Constable Mike Yake expected that he would be working in the…
Google Doodle thanks public transportation workers
The April 14 "doodle" on Google thanks public transportation workers. If you've logged on to Google today, April 14, you will have noticed there's a…
TransLink seeking emergency funding
New figures show TransLink is losing $75 million per month TransLink is seeking emergency relief funding from the Federal and Provincial Governments…
Nurse coasts her way to work aboard the West Coast Express
Cara Muller is a dialysis nurse. The COVID-19 pandemic has upended our world, challenging us to improvise, adapt and overcome. We're now throwing…
How to find and give support during the COVID-19 pandemic
A COVID-19 sign at YVR-Airport station During these challenging times, we want to make sure that all TransLink customers feel informed and can access…
Dispatching the frontlines: a look at “air traffic control” for Metro Vancouver Transit Police
Allison Hansell (front) and Jully Tmana (back) are police communications operators with Metro Vancouver Transit Police. When you travel on transit,…
Keeping the system open and accessible for those who need it
Ryan Mendoza is a people person. Being as hands on as possible and interacting with customers is what he likes best as a SkyTrain Attendant. “You…
