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Translink Buzzer Blog

PNE Fair: More transit service to get you there!

Grey Cup at Empire Stadium in 1966

Trolleybuses line up along Hastings Street, near Empire Stadium, ready to carry spectators home after the Grey Cup in 1966. (Photo: Angus McIntyre)

Whether it’s sports games, concerts or a night out — no matter the event — we’re here to get you where you need to be and back home again.

Throughout the year we boost transit service to events such as the Celebration of Light, Canada Day celebrations, Vancouver Marathon, and even the Jay-Z and Beyonce concert at BC Place.

Read more »

PNE Fair: Take a trip down memory lane at TransLink’s #Transport2050 Expo

Transit has shaped the region for more than 129 years.

The interurban streetcar arrived to New Westminster in 1890 before expanding to neighbouring Vancouver, Steveston, Kerrisdale and Chilliwack. The interurban became the trolleybus network in the mid-20th century.

And in 1977, transit moved into the water with the SeaBus, a ferry service connecting downtown Vancouver and the North Shore using the Burrard Inlet. We soared into the skies in 1985 with SkyTrain, ushering in a new era of development in Metro Vancouver.

This 129-year history of transit in Metro Vancouver will be on display as part of the Transport 2050 Expo at the PNE Fair, August 17 – September 2 (closed Mondays except Labour Day).

The expo is bringing you the past, present and future of transportation in Metro Vancouver!

Take a tour through the all-new museum bus from the Transit Museum Society, which has been revamped for the Transport 2050 Expo. Check out transit artifacts, memorabilia and a timeline of transit in Metro Vancouver from 1890 to now.

Read more »

Transport 2050: Why Metro Vancouver’s youth should take part in the future of transportation

Did you know TransLink hires co-op students?

It’s true! Your friendly neighbourhood transit authority has opportunities for student interns. There’s plenty of students spending their summer helping with transportation planning, data analyst, quality assurance, maintenance and communications. I’m one of those students and I’m lucky enough to be working with the Social Media team! My work covers a range from writing articles for the Buzzer Blog, creating videos, live-streaming media events and scanning social media throughout the day. One of the projects I’m helping with is supporting the Transport 2050 campaign.

What is Transport 2050?

Have you seen our posts on social media or the dark pastel-tinted posters around your neighbourhood transit hubs with ‘Transport2050’? This is TransLink’s largest campaign to engage the community of those who live and work in Metro Vancouver on what they want public transportation to look like in thirty years. Read more »

The first new Canada Line train arrives and new escalator opens!

Exciting things are happening for SkyTrain’s Canada Line!

We’re adding 24 SkyTrain cars, or 12 trains, so we can increase Canada Line service by 30 per cent for our customers. We’re also installing new escalators at Waterfront, Vancouver City Centre and Yaletown–Roundhouse stations to help with increased customer demand and passenger flow throughout the stations. Read more »

#Transport2050: urban planner Larry Beasley on Vancouverism

Vancouver’s world-renowned for its mixed-use developments, a robust public transit system and green space preservation.

Now it’s been captured in a new book called Vancouverism by Larry Beasley, a TransLink board member and urban planner. He details the city’s transformation from Expo 86 all the way to 2010 when Vancouver hosted the Winter Olympics.

“In that period, this city transformed from a very traditional North American city — car oriented, very much homogenized in its culture — to a real trendsetter in the world, a world city,” says Larry.

As Vancouver’s former chief planner, Larry gives readers the inside scoop on what they were trying to achieve and how a good public transit system plays a role in Vancouverism.

“If you don’t have a good transit system, you really can’t cluster people so easily. If you don’t cluster people, you don’t have a very good transit system. You find you have to choreograph both of these things together in order to get to an optimal city,” he says.

As we develop Transport 2050, a new shared regional strategy that will help navigate the next 30 years of transportation in Metro Vancouver, it’s important for us to look back while looking ahead. Read more »

#Transport2050: A vision for transit-connected, electric public bike sharing by Mobi’s Mia Kohout

Mia Kohout

We’ve asked thought leaders to share their vision for the future of transportation. What do you see? Shape the future of how we move and live. Visit transport2050.ca.

By Mia Kohout, General Manager, Mobi by Shaw Go and Director, HOPR UBC

Imagining the future requires first looking to the past and contemplating the evolution in transportation cycles (pun intended). In the late 19th century bicycles were the primary form of transportation in most North American cities, before cars became the dominant mode.

The first bicycle sharing program launched in Amsterdam in 1965 to counter pollution. When the first shared bikes were released on the city streets for anyone to use many of them were stolen or damaged, and the program was quickly shut down and considered a failure. It would take another 50 years before technology allowed public bike share to become more widespread. Now, there are an estimated 1,000,000 shared bicycles around the world. Read more »

Bike the Night on September 7 — Vancouver’s only on-street and car-free night ride!

The 4th annual Bike the Night is Saturday, September 7. (Photo: HUB Cycling)

We’ve partnered with our friends at HUB Cycling to bring you the biggest party on two wheels… the 4th annual Bike the Night!

On Saturday, September 7, 10 kilometres of streets in downtown Vancouver, including the Burrard Street Bridge, will be opened up exclusively for cyclist participants. Tunes and pop-up dance parties included!

This family-friendly event kicks off at 6 p.m. at Sunset Beach with a festival featuring music, food trucks, free snacks and tune-ups, games and tons of giveaways and prizes. Then families and slow riders hit the road at 7:45 p.m., and all others at 8 p.m. for a ride around False Creek back to Sunset Beach. Read more »

#Transport2050 Update: What we’re hearing, plus join us for a ride into the future

Could a scramble intersection be in your neighbourhood’s future? It’s just one idea submitted by a user. (Photo Credit: Joshua Meyer)

We asked you to help us create a strategy for the future of transportation and those of you who live and work in Metro Vancouver have stepped up in a big way!

After three months of engagement, you’ve shared your values, transportation priorities, and ideas for the future – so far over 16,000 surveys and 1,600 ideas have been submitted! Read more »

#TransLinkTomorrow: one app to plan, book and pay for all transportation

David Zipper, a mobility-as-a-service expert, was one of the speakers at the latest talk in TransLink Tomorrow’s The Future of Mobility speaker series, held on July 24 at SFU’s Vancouver campus.

The future could look very different from today.

Climate change, new technologies, and a shifting global economy are creating new opportunities and challenges that we need to consider.

One such new technology is mobility-as-a-service (MaaS) — the idea that consumers in the near-future will – through a single web interface like a smartphone app – be able to plan, book, and pay for a journey that may include segments on transit, ferry, car share, bike share, taxi and rental car.

What will it take to realize mobility-as-a-service in Metro Vancouver?

That’s the question we put to MaaS experts David Zipper and Catherine Kargas at the latest talk in TransLink Tomorrow’s The Future of Mobility speaker series, held on July 24 at SFU’s Vancouver campus.

A panel discussion followed with Zipper, Kargas and SFU economics professor Hendrik Wolff, moderated by movmi CEO Sandra Philips. Read more »

Take transit to the Vancouver Pride Parade this Sunday (CONTEST)

TransLink, its family of companies and their employees are proud to march in the 2019 Vancouver Pride Parade and be your ride to this year’s festivities.

We hope you’ll join us whether its on transit or in the parade — look for us in our PrideBus! Read more »

#MyTransLink – July 30

Another week, another post full of gorgeous shots in and around this beautiful region. If you’re new to the #MyTransLink scene, this series showcases the very best in transit photos shot by you — our dedicated and tremendously talented photographers.

So scroll on down and check out the week that was in this edition of #MyTransLink!

Read more »

Ride into the future with TransLink and Transport 2050 at the PNE Fair this summer! 

For over a century, the Pacific National Exhibition (PNE) has showcased the best of Vancouver to the rest of Canada and the world at its annual summer fair.

This summer, from August 17 – September 2 (closed Monday, August 19 and 26), TransLink will be on site at the PNE Fair, bringing you the past, present, and future of transportation to Metro Vancouver!

Join us at the Transport 2050 Expo, featuring a 3D “MicroCity” animated model of Metro Vancouver and an immersive virtual reality experience. Check out the Transport 2050 Engagement Bus and take our survey for a chance to win tickets to that night’s show.

Our Transport 2050 Expo will also feature a TransLink Store pop-up shop and fun, interactive exhibits and displays from our partners.

Stay tuned to The Buzzer blog and TransLink’s social media channels in the coming weeks for more details and an exclusive, behind-the-scenes look before it opens.

Take transit to the PNE

The PNE Fair’s main entrance is located at the corner of Renfrew Street and Hastings Street in Vancouver, near bus stops for the 14 16, 95 B-Line, 210 and 211.

As always, in addition to the usual service in the area, we’ll be adding extra service to take you to and from the PNE. Look out for the special buses departing from Phibbs Exchange, 29th Avenue Station and Renfrew Station:

  • The 16 PNE special runs between the Expo Line’s 29th Avenue Station, the Millennium Line’s Renfrew Station and the Pacific Coliseum. Along this corridor, the extra service provides an additional 4-5 buses per hour between 9:30 a.m. and 12:30 a.m.
  • The 210 PNE special runs between Phibbs Exchange and the Pacific Coliseum. Along this corridor, the extra provides an additional 2 buses per hour between 10 a.m. and midnight.

Double up your savings with Fair Fridays

Let’s take transit to the PNE Fair and save! Show your Compass Card and other Compass fare products at the PNE Fair Gate on Fridays, August 23 and 30 to receive a 2-for-1 admission for adults (14-64 years of age) and seniors (65+ years of age).

TransLink takes you to the 2019 Celebration of Light

The Celebration of Light is synonymous with summer in Metro Vancouver. There’s nothing quite like fireworks, and once again – TransLink takes you there.

This year, enjoy a celebration of food, music and light as over 1.3 million regional and international visitors take to English Bay to sample local food, experience live music performances and finally soak in the wonder of the fireworks. Arrive early, and see the skies come alive each night at 10PM.

We’re adding extra service and modifying station access in downtown Vancouver to get you to-and-from the festivities smoothly.

Celebration of Light checklist

Extra service

Bus

Coast Mountain Bus Company and West Vancouver Transit will operate extra trips to downtown Vancouver after 6:30 p.m. and additional service after the events. Some downtown and West End buses will be detoured. For a full list of detours, visit translink.ca/alerts closer to event days.

Shuttle Buses to English Bay:

  • From Burrard Station to Denman and Robson (7 pm until 10 pm)
  • From Yaletown Station to Burrard and Davie (6:45 pm until 10 pm)

Return shuttles to SkyTrain Stations (Starting after fireworks until demand subsides):

  • From Georgia and Denman to Burrard Station
  • From Burrard and Davie to Yaletown Station 

Due to closures on Davie Street, the following routes will see changes in service: 

Route 5:

  • Will take regular route to Robson and Denman then loop back with altered service along Georgia, Pender, Richards, Robson and Cambie 

Route 6:

  • Will take regular route to Cambie and Robson then loop back with altered service along Seymour, Pender, Burrard, Robson, Denman, Georgia, Pender, and Cambie

SkyTrain

Expo and Millennium Lines will run peak service with all available trains in service starting mid-afternoon, with the last scheduled train leaving Waterfront Station at 1:16 a.m.

Canada Line will provide rush-hour level service all evening, with every train in service following the fireworks. Last train will depart Waterfront at 1:15 a.m.

SeaBus 

Extra and extended service will be provided for each of the Celebration of Light events.

The SeaBus will operate every 15 minutes until 12:30 a.m. and then 30-minute service until the last sailing from Waterfront at 1:22 a.m.

West Coast Express

West Coast Express will operate a special train on August 3 only, leaving Mission City at 7 p.m. and arriving at Waterfront Station at 8:15 p.m. The return train departs Waterfront Station at midnight, arriving back at Mission City at approximately 1:15 a.m.

Station access

To ensure passenger comfort and safety after the events, bikes will not be allowed on SkyTrain after 10:30 p.m. until the crowds have cleared. As well, the following stations will be open with modified access after 10:30 p.m.

Waterfront Station: SkyTrain access from the Cordova Street entrance will be restricted to Canada Line, SeaBus and West Coast Express (on Aug. 3 only) passengers, as well as persons with wheelchairs or strollers. All other passengers, including those transferring from SeaBus to the Expo Line must enter from Howe Street, until crowds have cleared.

Burrard Station: Bikes cannot be locked at the station entrance’s bike rack until the expected crowds have cleared. After 10:30 p.m., SkyTrain boarding at this station will be limited to eastbound travel only.

Granville Station: The Granville Street entrance will be closed until crowds clear (note: the Seymour entrance remains closed as part of the escalator replacement project). Passengers will lineup for the SkyTrain at this station west along Dunsmuir, south on Granville. Platform 1 towards Waterfront will be closed.

Make sure to check out some important tips for a safe ride from our friends over at Transit Police.

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Author: Sarah Kertcher

TransLink awarded Transit System of the Year

TransLink has been awarded the 2019 Outstanding Public Transportation System Achievement Award by the American Public Transportation Association (APTA).

TransLink has been awarded the 2019 Outstanding Public Transportation System Achievement Award by the American Public Transportation Association (APTA).

Read this open letter to our customers from our CEO, Kevin Desmond! 

To our valued customers:

It is with great pride and humility that I share with you the news that TransLink has been awarded the prestigious American Public Transportation Association’s (APTA) Outstanding Public Transportation System Achievement Award for 2019. While the award recognizes the work that has been done to improve our organization’s customer service, on-time performance, and efficiency – the real recognition should go to you, TransLink’s customers.

It hasn’t always been an easy path forward. Four years ago, public confidence in the organization was at an all-time low, and you asked us to do better. To the credit of our employees, and with the support of our customers, board of directors and policy-makers, we stepped up and took on these challenges. Because of you we brought in a new culture of public accountability, holding ourselves accountable for our actions, finances, and commitments. This was a major milestone for us as we shifted our focus to the Customer Experience, ensuring customers are at the heart of every decision TransLink makes.

Today, I’m writing on behalf of all of us at TransLink to express our deepest appreciation for sticking with us and encouraging us to do better each and every day. Read more »

Behind-the-scenes with Transit Security

Who are the sharp looking officers in the blue uniform walking around your neighbourhood bus loop?

These are Coast Mountain Bus Company’s one and only Transit Security officers, and they’re taking the spotlight on The Buzzer today!

Transit Security help protect our customers, employees and keep TransLink property safe. The officers patrol by foot, bicycle, bus and car throughout Metro Vancouver’s transit system. They also have a huge responsibility to act as a major support role for other departments within our transit network. Contrary to what you may expect, Transit Security officers are not the same as Transit Police.

While on the road, Transit Security respond to calls for assistance throughout the transit network. This can range from assaults on or around the transit system, looking for missing people, enforcing the Transit Tariff and crowd control during events. While common duties include random fare checks on buses, they also collect fare related data to present to other departments of TransLink regarding our services.

Looking for evidence of wire theft is a recent example of what Transit Security does during their patrols. Their work provides Transit Police the information needed to inform the public on what to do if they spot swinging wires with the video you see below.

Women in the workforce

Being one of the few female Transit Security officers, Rumali’s favourite part of the job is working with the people in the community, whether it be with an assigned partner or helping customers with their commute.

Rumali notes that while she works in a male-dominated environment, she believes that women have an advantage working in the security workforce because she can de-escalate volatile and tense situations, as disruptive individuals tend to be less confrontational with women compared to their male counterparts. This is why communication is the most essential skill for this job.

TransLink is dedicated to building a workforce that reflects the diversity of the communities in which we live, and that includes the work environment at CMBC’s Transit Security! We’re committed to fostering an inclusive workplace and encourage you to consider a career with us.

Fun facts:

Sometimes a Transit Security officer may carry a limited (keyword) supply of the super-cool Transit Security car stickers during their patrol. If you politely ask for it when an officer is patrolling at a bus loop, they may grant you one!

What should you do if you feel unsafe on transit?

You can text this number with the situation: 87-77-77, call 604-515-8300 or find more information on the stickers throughout the bus that are placed on the windows and interiors.

Thinking of a career change?

Looking for a job that isn’t a 9 to 5 and grants you the freedom to work outside the office? If you want to contribute to the safety of your community, then being a Transit Security officer might just be for you! TransLink is dedicated to building a workforce that reflects the diversity of the communities in which we live, and that includes the work environment at with Transit Security! We’re committed to fostering an inclusive workplace and encourage you to consider a career with us. Check our TransLink Careers Page (under Coast Mountain Bus Company) for more info.