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Translink Buzzer Blog

Spring into Service Changes!

You know the drill!

Four times a year (spring, summer, fall and winter), we adjust transit service across the region to make our network more efficient and provide service where it is needed most

This spring’s service changes are extra exciting!

Why you might ask?

Because we are implementing changes that were consulted on during the 2015 Transit Network Review.

Highlights of the 2016 spring service changes include: 

  • Seasonal service changes on routes serving post-secondary institutions to reflect decreased demand following the completion of the winter semester and through the spring/summer months.
  • An additional bus service on routes 104, 340, 388 and 410 to increase service reliability and reduce congestion associated with the Pattullo Bridge Rehabilitation Project.
  • Service changes to community shuttles C3, C4, C8, C9, C19 and C20 in New Westminster and Vancouver-UBC as recommended in the 2015 Transit Network Review. These changes increase service reliability, reduce overcrowding and improve direct connections to key destinations.

Want to know more information? Check out the upcoming print Buzzer, our service changes page and all of the recommendations in the Transit Network Review.

How else can you stay in touch? Sign up for Transit Alerts at, visit, follow @TransLink or call Customer Service at 604.953.3333.

Author: Jordan Keim

The Transit Network Review report

Thank you for participating in the Transit Network Consultation!

Thank you for participating in the Transit Network Consultation!

The 2015 Transit Network Consultation ran from October 13 through November 6, 2015.

You remember!

Did you know that this was the largest transit service consultation in TransLink history?

We received 12,017 completed surveys (plus hundreds of letters and emails) from riders like you!

Overall, 60 per cent of respondents supported or strongly supported the proposed changes.

Here are some of the highlights of the packages proposed:

Recommendation highlights

  • Create a B-Line along Hastings
  • Improve travel time and reliability along the 49
  • Implement a number of changes to provide new connections to the Evergreen Extension
  • Increase reliability and travel time for passengers travelling to and from ferry services
  • Introduce new service areas in South of Fraser on the 501 and 595
  • Improve the efficiency of NightBus services

There were 85 routes that were bundled into service change packages.

We will start to make the changes to 26 of the 30 route packages that were up for consultation this spring with our regular service changes.

The remaining 14 route packages will be modified to address concerns raised during the consultation process.

You can find all recommendations can be found on our website.

All spring service changes will go into effect on April 11, 2016.

Author: Adrienne Coling

Bus stop changes to Richmond-Brighouse Station


Bus stops and bay assignments will be temporarily changing at Richmond–Brighouse Station on Canada Line

The City of Richmond is conducting work on the plaza by the entrance to Richmond-Brighouse Station.

The work begins on March 28, 2016 and is expected to last several months.

During this time, SkyTrain and bus service will continue to run as scheduled but station access will be partially impacted and some bus stops and bay assignments will shift.

What to expect

Effective March 28, until the end of May, the following bus stops and bays will be shifted along No. 3 Rd:

  • Bay 2 will be moved to the current location of Bay 3
  • Bay 3 will move to the other side of Saba Road and temporarily replace bus stop #56452
  • Bay 3 will serve the same bus routes as before and will now include the C96 and N10 previous serviced by stop # 56452.
  • Signs will be installed at bus stops and the station entrance to direct customers to the correct locations

We thank our passengers for their patience while the renovations to the plaza by the entrance to Richmond-Brighouse Station are completed.

Author: Jennifer Morland

2016 Holiday Transit Service for Good Friday & Easter Monday


The social team will be back on Tuesday!

Easter weekend is upon us!

Tomorrow is Good Friday and that means transit will be running on Sunday/Holiday service for bus, SkyTrain and SeaBus, West Coast will not be running.

Don’t forget! Friday is a statutory holiday so you only need a one-zone fare to travel across all zones!

Monday, March 28, 2015, is Easter Monday.

That means bus service will be operating on a modified weekday schedule and regular fares apply.

However, there’s reduced AM and PM peak period service for SkyTrain. SeaBus will operate regular weekday schedules. West Coast Express will be running trains W1, W3 and W5 westbound and E1, E3 and E5 eastbound. TrainBus will operate its regular weekday schedule.

More information can be found on our Holiday Services page.

The social team will also be off for the long weekend, returning on Tuesday, March 29th.

Have a safe and hoppy Easter weekend everyone!

Know before you go!

Use the Trip Planner to check your route and schedule times prior to leaving. Customer Information can be reached at 604.953.3333 or tweet us @TransLink.

Are you planning on taking transit to an Easter event this weekend?
Comment below and let us know where you’re headed!

Author: Sarah Kertcher

TransLink’s next Open Board Meeting is March 30, 2016

imageTransLink invites you to our third Open Board Meeting – the first of 2016!

Attending this meeting gives the general public a chance to see behind-the-scenes on matters relating to TransLink’s mandate and responsibilities

The meeting takes place on Wednesday, March 30th at 9 a.m. to 12 p.m. at TransLink Head Office in New Westminster.

Click here for more information and to apply to speak at the meeting and find the agenda on our website.

You can view the Open Board Meeting in its entirety below.

Author: Adrienne Coling

New Westminster Station upgrades update

East Entrance

The new East entrance to New Westminster Station


After almost a year of station upgrades at New Westminster Station, we’re in the home stretch!


West station entrance fully open with a brand new escalator

With summer 2016 just around the corner there are only a few more months until the New Westminster Station upgrades are complete.

The upgrades to the station will improve accessibility, capacity, safety and security.

Some of the benefits of this construction are the replacement elevator and escalators, improved lighting and signage, glass panels to improve station visibility from street level and better integration with the surrounding community to make it easier to connect to and from the SkyTrain system.


Project status update

Here are some highlights of the work that has taken place over the past few months:

  • East and west entrances opened with upgraded staircases and new escalators.
  • North and south entrances closed and upgrades began.
  • Mesh screens were replaced with new glass panels on platforms.
  • Construction fencing was removed along eastbound and westbound platforms.
  • Installation of permanent lighting in the concourse area began.

What to expect moving forward

Our top priority is the safety of the public, passengers, employees, and contractors.

Due to the nature of construction activity, we recognize there will be impacts to the public, including noise, traffic impacts, and changes to SkyTrain service and station access.

SkyTrain in station

Here you can see where the mesh screens have been replaced by glass panels along the platform

Below is a summary of the short-term work that passengers and neighbours can expect:

  • A partial opening of the south entrance by mid-spring.
  • Work to continue on the installation of the new south entrance elevator.
  • Continued installation of permanent lighting in the concourse.
  • North entrance to remain closed while crews work on staircase and new escalator.
  • Noise associated with large construction projects, including nighttime work with varying levels of noise while trains are not operating will continue.



Thanks for your patience as we complete these much-needed upgrades to New Westminster Station and stay tuned for additional updates throughout the project.

Got questions about the upgrades to New Westminster Station? We’re here to listen:
Customer Service: 604.953.3333
Monday to Friday: 5:30 a.m. to 12:30 a.m.
Saturday and Sunday: 6:30 a.m. to 11:30 p.m.

Overnight Customer Service: 1.866.979.0930
Monday to Friday: 12:30 a.m. to 5:30 a.m.
Saturday and Sunday: 11:30 p.m. to 6:30 a.m.
For more information:

Author: Jordan Keim

You are invited to our Pattullo Bridge information sessions!


Come out to one of our Pattullo Bridge rehabilitation information sessions!

As we mentioned in February, the Pattullo Bridge is in need of repair!

ICYMI! Between April 29 and October 3, 2016, we’re repairing the Pattullo Bridge to keep it safe.

The bridge will remain open with one lane in each direction, with the exception of two nights a week and one weekend a month.

To avoid expected delays of up to 40 minutes, try using the alternatives like transit, carpooling, cycling or taking a different route.

For more information, including closure schedules and trip planning resources, visit

You can also plan on attending one of our information sessions:

Wednesday, March 30, 2016
4 p.m. – 8 p.m.
SFU Surrey
WestStone Group Grand Hall
Messanine level
13450-102nd Avenue

Thursday, March 31, 2016
4 p.m.–8 p.m.
Douglas College
New Westminster
Concourse (atrium) level
700 Royal Avenue

You can find more information on our website.

Author: Adrienne Coling

New poll: How do you carry your Compass Card?

A photo of Instagram user @cherylkwan with her Compass Card in a lanyard

A photo of Instagram user @cherylkwan with her Compass Card in a lanyard

A few weeks ago we re-posted the image above and got lots of comments about how riders carry their Compass Cards and questions about the best ways to carry and tap.

plastic wallet

How do you carry your Compass Card?

Some customers have used sticker sleeves on the back of their smartphones, soft plastic mini-wallets or many simply take the card out of their regular wallet and tap that way.

It’s important to note that carrying your Compass Card on or in your phone case may stop it from tapping correctly.

Some newer smartphones can inhibit a successful tap on the readers. The Compass Card and/or reader won’t harm your phone or vice versa but you may have issues with your tap.

Traditional wallets can cause interference because of your other chip cards held there.

For me, I’m like Cheryl. I like my Compass Card in a plastic case attached to a lanyard so I can quickly find it in either my pocket or bag to tap.

Now, we want to know how YOU carry your Compass Card!

If you have other ideas that work, please comment below after voting!

How do you carry your Compass Card?

  • Wallet (34%, 230 Votes)
  • Phone case (19%, 126 Votes)
  • Loose (15%, 103 Votes)
  • Plastic sleeve (13%, 89 Votes)
  • Lanyard (12%, 78 Votes)
  • Other (6%, 43 Votes)

Total Voters: 669

Author: Adrienne Coling

Burrard Corridor upgrades

Burrard St Bridge


The affected area – City of Vancouver

Over the next 18 months, the City of Vancouver will be doing major upgrades to the Burrard Corridor – from Davie Street to 16th Avenue – which includes necessary structural rehabilitation work on the Burrard Bridge.

Work has commenced between Harwood Street and Pacific Street, where they will be replacing aging water, sewer and road infrastructure and improving safety for all modes at the Burrard–Pacific intersection.

This work will impact bus routes that normally travel on and around the Burrard Bridge.

Affected routes include the 2, 4, 22, 32, 44, 258 & N22.

Please allow extra time if travelling either direction on these routes.

What to expect during construction

  • One travel lane in each direction that will stay open on Burrard Street on the north side
  • Some full road closures on weekends on the South side to allow for major roadwork and final paving
  • Access for cyclist, pedestrian, and motor vehicle over the Burrard Bridge

Click here more information and up-to-date closures.

Throughout the course of the construction, we will monitor service reliability and make service adjustments/changes as necessary.

We thank our passengers for their patience while the City of Vancouver makes these critical upgrades to the Burrard Corridor and bridge.

Authors: Adrienne Coling and Jordan Keim

Meet the TransLink Buskers: Amine

We’re back for another installment of Meet the TransLink Buskers; the new series where we interview and profile your favourite SkyTrain station busking musicians!

Last time we met Nikita and today, classically trained string instrument aficionado, Amine Bouzaher is in the hot seat!

Let’s find out what makes this incredible musician tick!

What do you like about Busking?

I’ve been busking for a years now, starting out at Granville Island doing the indoor acoustic thing. When I found out I could play in high-trafficked transit locations that was enough for me to audition. I love people’s reactions when they really connect with your music, especially when people actually stop and turn around in the middle of a busy day.

How many years have you been playing music?

I’ve been playing music since I was a kid, when my parents paid for piano lessons while I lived in Egypt. It’s pretty funny because my parents never really even played musical instruments or listened to much music that I remember. The first cds they got me were when I was 15, Godsmack, Britney Spears and 50 Cent, quite the combo package… I play violin, guitar, keys, bass and general percussion, all at the same time with a loop pedal when I play gigs actually!

What is your favourite type of music to play? And how about to listen to?

I will listen to almost anything, but I’m not a fan of overly-poppy music, or really heavy bass music that has no melody. These days I’m loving the future bass sound, especially artists like NoMBe, or similarly soully hip-hop inspired tunes like Tom Misch produces. I also really love atmospheric, cinematic music like some of Hans Zimmer and Nikolas Frahm’s movie scores. Oh, and I can’t forget some of the amazing music that is being produced by Japanese producers like Dasuke Tatanabe and Yosi Horikaw!.

All-time favourite song? (I love asking this one!)

Wow. That’s like asking me which sibling is my favourite…(my brother). I think the only way to answer that question, because my taste changes all the time, is to mention the first really good down-tempo song that blew my mind and got me on the musical thought-train I’m on now…Bonobo’s “Days to Come” feat. Andrea Triana.

What can riders passing by expect to hear/see as you perform?

Smiles. A lanky, curly-haired goof-trooper who’s probably shoe-gazing pretty hard. And a lot of looped violin : )

If you see me/hear me playing don’t hesitate to stop and ask questions, I can usually just sit back and let the looper do it’s thing; I always have time for a chat!

What are you up to music-wise beyond busking?

I’m working on an EP produced right at home in my own office-room-conversion studio. Most of the songs are found-sound beats with live-instrumentation and a bunch of keys/synths/basses and such.

Be sure to head on over to SoundCloud to listen to some of Amine’s music!

Stay tuned to the Buzzer blog for more busker fun in the coming months as we profile other artists in the program!

Author: Adrienne Coling

The Vancouver Cherry Blossom Festival blooms for the 10th year


Join other cherry blossom enthusiasts online using the hashtag #VCBF10

Cherry blossoms are blooming all around the region and that means two things: 1) spring is definitely on its way and 2) the annual Vancouver Cherry Blossom Festival is nearly here!

This year, the festival is celebrating its tenth season and will run from March 24 until April 17, 2016.

The festival always has so many fun events for all ages and this year is no exception!

Submit your cherry blossom-themed lines in the traditional 5-7-5 syllabic form for the Haiku Invitational.

Entering will get you the chance to be recognized as top winning poem, win the Sakura Aware or honourable mention in your category!

The inspiration for this year’s poems is celebrations and the contest runs until June 1.

Here are some tips from the organizers to help you get started:

Be clear. The best haiku present clear images that everyone can understand. Of course, deeper meanings may take many readings to fathom, but you’ll make a great start by focusing on sensory images – things you can see, hear, smell, touch, or taste.

Be suggestive. A haiku should hint at some sort of emotion or point of view rather than naming or analyzing it. Usually a haiku will have two parts, and deeper meanings or emotions often arise out of the unstated relationship between the two parts.

Practise. No poet has ever written a top-notch haiku without writing dozens of forgettable ones first. Keep a notebook where you can jot down haiku as the inspiration hits and then review them at your leisure.

You can take a look at last year’s winner, here.

A new experience for this year’s festival is the Blossom Barge where 40 beautiful, blooming cherry trees will be pulled by a tugboat up False Creek for everyone to enjoy.

Exciting performances will be happening at the moorings and it’s free to go!

Here is the Blossom Barge schedule:

April 16, 2016
10:40 am Blossom Barge parades from Science World to Granville Island
12:00 pm -2:00 pm Performances at Granville Island Market – featuring Tetsu Taiku & Tzo’kam collaboration, Kutapira and Langley Ukulele Ensemble.

April 17, 2016
12:00 pm-2:00 pm Performances at Granville Island Market – featuring the Vancouver Metropolitan Orchestra.
3:00 pm Blossom Barge parades from Granville Island to Science World
5:25 pm Blossom Barge passes by Canada Place Viewing Station

*Unfortunately, there will be no audiences allowed
on the actual voyage of the barge due to safety regulations*

VCBF dancer4

Cherry Jam Downtown Concert 2015

The big “to-do” each year is the Cherry Jam Downtown Concert at Burrard SkyTrain station sponsored, in part, by TransLink.

On March 24 from 12-1:30 pm in the indoor concourse, you can catch Metropolitan Orchestra String Quartet, Vancouver Chinese Music Ensemble, Vancouver Okinawa Taiko and more!

With so much happening this year, be sure to head to for more event listings and further details.

Looking for blossoms? Visit the festival’s interactive map on where the blossoms are blooming!

Author: Adrienne Coling

Capilano Road Bus Detours update

Customer Alert generic busTo accommodate the ongoing Capilano Road water main construction, the 232 Capilano Road route continues to be affected.

Here are the updates and what you need to know:

  • From March 14 to 18, 2016 the 232 will route temporarily via Edgemont Boulevard and Capilano Road on a single lane alternating traffic.
  • The 232 will detour and operate on Eldon Road, Ruby Avenue and Sunset Boulevard between March 19 to April 3, 2016.
  • Beginning on April 4, 2016 the 232 will return to its regular routing via Edgemont Boulevard and Capilano Road.

For more details, visit

Author: Adrienne Coling

Spring forward this weekend!


Set your clocks forward one hour this Saturday night

It’s that time again for daffodils and early season flowers to pop up out of the ground and welcome spring.

Another spring behaviour that is slightly less appealing is springing forward to Pacific Daylight Time where we lose and hour in the day.

Ok, we don’t really lose it but it can feel like it in those first few days!

This year, the time change officially occurs at 2 a.m. on Sunday, March 13.

However, our transit services will finish their Saturday night service on standard time and the time change will take effect for the start of Sunday service.

So, remember to change those clocks before you head to bed on Saturday!

Author: Adrienne Coling

Transit Driver Appreciation Day is March 18th, 2016


On March 18, give your bus operator a big thank you! (logo courtesy of

Do you have a favourite transit operator that goes out of their way to make your commute just that much better?

I know I do and I’ve heard so many stories and have seen countless posts on our social media channels about wanting to thank operators for all that they do.

Take a look at just few of the tweets we have received about our great bus operators:

Tweet twoTweet three

Tweet oneTweet four








Well, now it’s your ‘official’ chance!

This Friday, March 18th is Transit Driver Appreciation Day!

This day of recognition falls on this specific date because it marks the debut of bus service in Paris in 1662! (Albeit the buses were carriages drawn by horses.)

Thank you card ex

Download your thank you card at

This day is set aside to recognize those great operators out there who get you to and from work, school and everywhere you need to go on transit systems all around the world.

Here at home in Metro Vancouver, that means the dedicated drivers at CMBC.

Showing your thanks is simple! You can give them a smile, say thank you when you get ON the bus (to switch it up) or even download and print out transit-themed thank you cards to give out to your favourite operator.

To show your appreciation online, like TDAD on Facebook and share #tdad with your family and friends to use on Twitter and Instagram!

You can also submit an official commendation so your drivers can be formally recognized for their efforts.

Author: Adrienne Coling

My smartphone-free week on transit


The tally from my smile experiment

Last week, I was inspired by a link in our latest Links and Tidbits post.

It lead me to try my own smartphone-free commuting week!

Let me give you a little background of what my normal commute is like.

I hop on the bus for about half an hour, then I continue on SkyTrain for another 30 minutes. In the evening, I reverse it, obviously.

I will often just listen to music and check games or idly scroll through my Instagram feed.

For my “unplugged” week, I didn’t allow myself to touch it from the moment I left my house to the moment I stepped into work.

This required one behaviour change for me right off the bat… A CLOCK! I don’t usually wear a watch and use my phone to check the time so for the first day I had no reference of time on transit.

Other than that, I made some observations with my pen and notepad each day.

Here’s what I found out:


  • OK, a LOT of people spend their entire trip on their phone. Is anyone concerned about becoming a society of strained-necked commuters?
  • I wish I could read my book. Motion sickness is the worst! Think of all the work I could do if I didn’t get sick reading on transit.
  • I have no idea what time it is. I really depend on my phone for telling the time. Not a lot of others are sporting watches either. Does everyone rely on their phones for the time?


  • A woman is putting fake eyelashes on while on the bus. I can’t make my makeup look that good sitting still. She’s some sort of make-up wizard!
  • There are such distinct housing development and decor patterns as you cross the region. ie. Vancouver Specials, gated yards with lion statues, colourful stucco East of Main St., laneway house builds.
  • Riders say ‘thank you’ to operators much more often in the afternoon/evening rides than in the morning.


  • There’s a man who I thought was talking to me but turns out wasn’t. He looked puzzled/annoyed when I said, “pardon?” Apparently it was a conversation for one.
  • It’s so foggy today I can’t even see the mountains. I should really look at the mountains more. Seriously, they’re gorgeous and you have a great view from the Expo Line trains in Burnaby.
  • I sat beside a woman with a purple bag. I didn’t notice the doggy with the matching purple bow until she licked me “hello!” Jazz was very friendly and quiet while we rode together.


  • How hard is it to put the free newspapers we all get handed in the recycling? There are bins at every station! Disclaimer: I sat on one that was stuffed in the side of my seat and wet so, in turn, I then got my whole side wet and I may be a little grumpy about it.
  • I just played with the air bubbles on a SkyTrain window for a good 10 minutes. I should probably wash my hands.
  • Sock fashion is in! Stripes, polka dots, bright colours – men and women; young and old seem to be rocking some funky socks. I’m liking the attention to the space in between shoes and pants.


  • Everyone is in such a good mood today! I think TGIF culture is real because this is a total 180 from Monday
  • Someone is doing a crossword. I love crosswords. I feel like they have taken a backseat to Sudoku and I never understood why. I wonder what the ratio of Sudoku players versus crossword puzzlers on the train right now?
  • How many Starbucks drinks are sold in Metro Vancouver during the AM commuting hours? I’ve been on transit for 45 minutes and I have counted nearly 27.

I also conducted a little something I like to call the smile experiment.

Each day I tried to look someone in the eye and smile then I would record if they smiled back.

I think many people were a bit surprised, but the ones that returned the smile looked so happy!

Eye contact & smiles given = 37
Eye contact & smiles received = 11

Overall, though I did miss my commuting soundtrack, it was nice to actually LOOK UP and see the world around me and I’m going to try to leave my phone in my pocket more often!

Now, I put the challenge to you. One week’s commute with no smartphone. Can you do it??

Author: Adrienne Coling