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Translink Buzzer Blog

TransLink releases details of Winter Plan 2019/20

New initiatives and improvements to prepare for the season ahead

New initiatives and improvements to prepare for the season ahead

TransLink is releasing details of new initiatives and improvements to prepare for any adverse weather events this winter.  This comes amid the launch of a new winter marketing campaign aimed at promoting safety for transit users this season.

“Our initiatives this winter are focused on increasing safety and customer communication at stations, bus exchanges, and throughout our online channels,” says TransLink CEO Kevin Desmond.  “We’ve learned from previous seasons and have been working hard to ensure customers are kept informed of any significant delays or issues on our system.”

Last month, TransLink also hosted a meeting between Metro Vancouver municipalities to share and discuss winter preparedness plans.  These regional partnerships are crucial to ensuring that any issues can be swiftly dealt with, in order to limit the impact on transit and transportation. Read more »

Metro Vancouver transit strike: carsharing and carpooling options

We’re beyond pleased to share that Coast Mountain Bus Company, and Unifor Locals 111 and 2200 have reached a tentative agreement! We’re working towards providing regular schedules for all transit modes.

Evo at Braid Station

The reserved parking stalls for Evo cars at Braid Station.

While the SkyTrain, West Coast Express and HandyDART will continue to operate during the anticipated three-day strike, we recognize it will be a challenge for the our 350,000 customers who rely on bus and SeaBus services each weekday to get around.

That’s why TransLink’s doing what we can by facilitating options so commuters can reach their destination or connect to transit that’s operating regular schedules. It’s our job to keep the region moving. We’ve reached out to our partners to help give some relief. Read more »

Metro Vancouver transit strike: cycling the city

We’re beyond pleased to share that Coast Mountain Bus Company, and Unifor Locals 111 and 2200 have reached a tentative agreement! We’re working towards providing regular schedules for all transit modes.

Cycling

We’ve got some good news and some not-so-good news…

The not-so-good news: on Wednesday, November 27; Thursday, November 28 and Friday, November 29, escalating job action will result in the suspension of SeaBus and most bus service in Metro Vancouver

The good news: the forecast is calling for sunny skies for the latter part of the week, which means that despite the cooler temps cycling is a brisk, yet possible option for getting around the city during the transit strike.

Here are some important tips, tricks and reminders to ensure help your cycling commute:

Read more »

Metro Vancouver transit strike: what’s running on November 27, 28 and 29

We’re beyond pleased to share that Coast Mountain Bus Company, and Unifor Locals 111 and 2200 have reached a tentative agreement! We’re working towards providing regular schedules for all transit modes.

Bus Alert

On Wednesday, November 27; Thursday, November 28 and Friday, November 29, escalating job action will result in the suspension of SeaBus and most bus service in Metro Vancouver. 

SkyTrain, West Coast Express and HandyDART will operate their regular schedules on these days. Also running on these days are a very limited number of bus routes operated by West Vancouver Blue Bus and other contractors.

Each day, half-a-million people take transit within our region, and we recognize that this job action will create challenging and uncertain commutes for many.

The following summary breaks down what transit service IS running on November 27, 28 and 29. Read more »

8 things you need to know about the Metro Vancouver Transit Strike

We’re beyond pleased to share that Coast Mountain Bus Company, and Unifor Locals 111 and 2200 have reached a tentative agreement! We’re working towards providing regular schedules for all transit modes.

If you’re a resident, a visitor, or just have a stake in what’s going on in Metro Vancouver, you’ve likely noticed that a transit strike is underway. As avid transit users ourselves and lovers of the system, we want to address some of the chatter about the job action and provide some context. Read more »

Record-high 31,682 responses for Transport 2050 Phase One engagement

Three of the more than 4,000 bold and creative ideas submitted as part of Transport 2050: Phase One engagement.

Expanding and improving Metro Vancouver’s transit system is a top priority for residents regardless of whether they drive, cycle, or take transit. That is one of the conclusions of the first phase of engagement with Metro Vancouver residents as part of Transport 2050.

To help develop the next 30-year blueprint, TransLink asked the region to share its priorities, concerns, values, and ideas. Through the first phase of public engagement, TransLink reached 159,000 people and received a record-breaking 31,682 responses through its survey. Respondents also submitted over 4,000 ideas for the future of transportation.  Read more »

TransLink opens second round of public engagement with new Surrey Langley SkyTrain project details

TransLink has opened a new round of public engagement on the proposed Surrey Langley SkyTrain project, and rapid transit on 104 Avenue and King George Boulevard.

Following direction from the Mayors’ Council on Regional Transportation in July, TransLink is moving forward with project development on the proposed Surrey Langley SkyTrain. While current available funding would enable an extension to 166 St in Fleetwood, subject to business case approval by senior governments, TransLink has been tasked with planning for the full 16-kilometre line to 203 St in Langley City Centre. Read more »

Your ultimate 2019 guide to transit trick-or-treating

Your ultimate 2019 guide to transit trick-or-treating

You and your kiddo have planned for this day for weeks, months or even years! And now the only thing standing in the way of your epic superhero Halloween costume being unrecognizable, hidden under three layers of fleece and a raincoat, is Metro Vancouver’s unpredictably predictable rainy weather. Read more »

TransLink proposes two new major bus routes

TransLink is inviting customers and neighbours to have their say on two proposed new bus routes serving North Vancouver, Vancouver and Burnaby. During this round of engagement, customers are invited to provide their feedback on: Read more »

The 160 bus: perfect for seniors

The 160 Port Coquitlam Station / Kootenay Loop bus is one of the most versatile routes in TransLink’s entire network. It connects communities and municipalities from Burnaby all the way to Port Coquitlam, allowing riders to cross three zones with a single tap.

One group that finds the 160 particularly helpful in their day-to-day lives is seniors, so we decided to take a group out on an expedition along the bus route, so they could show us how they use the route and tell us a little bit about what transit means to them. Read more »

Compass Card taps into new modes of transport

Compass Cards will soon be used to pay for and unlock travel with TransLink, Modo, Evo, and Mobi by Shaw Go, as part of a limited pilot program launching today.  The Shared Mobility Pilot Program will see select Vancouver-based employers provide their employees with co-branded Compass Cards for use on trips with any of the four transportation providers.

“The Shared Mobility Pilot Program is ultimately about providing more choices and more convenience for customers,” says Kevin Desmond, TransLink’s CEO.

“Those participating can take transit on their morning commute, cycle to meeting locations throughout the day, and unlock carshare services for the journey back home. These individual trips will now all be possible with one easy and seamless payment method.” Read more »

Wordless Wednesday: #MyTransLink October 23

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More reasons to take the 160 bus: weekday, daytime offers!

If you’re here, you probably already know that TransLink provides one of the fastest, most convenient and affordable ways to zip around Metro Vancouver. We connect you to everything. Your errands, like grocery shopping and going to the pharmacy. Transit connects your social life, like restaurants and coffee shops. And your me-time, like exercise studios, parks and beaches. You can take transit to get anywhere and do anything – and one of our most versatile routes is the 160 Kootenay Loop / Port Coquitlam Station bus.

The 160 bus can take you from East Hastings Street in Vancouver all the way to downtown Port Coquitlam. Zoom through up to three zones with a single tap! Even if your destination is just a little further away, the 160 Bus connects you directly to the 95 B-Line into downtown Vancouver, as well as SkyTrain’s Millennium Line at Moody Centre, Inlet Centre, Lafarge Lake–Douglas, Lincoln and Coquitlam Central stations.

Along the route you’ll find everything you need for a productive day. The bus comes every 15 minutes during the daytime to ensure you’re never waiting too long to get moving. And since the 160 stops every few blocks, you’re never too far from your destination. It’s the next best thing to having a private driver to take you directly to where you’re headed. Once you’re on board, you’ll notice there’s plenty of space and plenty of seats, so you can settle in for a more comfortable ride.

If that’s not enough, there are five more great reasons to take the 160 bus. In partnership with some of the great cafés and restaurants along the route, we’re offering special deals when you show your Compass Card, Compass Ticket or bus transfer. Take advantage of these great offers with the 160 on weekdays, between 9:30 a.m. and 3 p.m., until December 31, 2019.

So, stop thinking about traffic, parking, and all the hassles that come with it. Take the 160 bus to your destination – it’s your ticket to the neighbourhood!

Wordless Wednesday : #MyTransLink – October 16

Read more »

SkyTrain Assistance Counter opens at Commercial–Broadway Station

The SkyTrain Assistance Counter at Commercial–Broadway Station will help customers with directions, system maps, brochures, and in-person service.

Customers travelling through Commercial-Broadway Station will have easier access to transit advice and services, with a new SkyTrain Assistance Counter opening today.  This is the first SkyTrain Assistance Counter on TransLink’s network and will be staffed by SkyTrain Attendants during all station operating hours.  Customers will be able to use the counter for directions, system maps, brochures, and in-person service.

“Commercial-Broadway serves as a key transfer point for our customers, connecting the Expo Line, Millennium Line, and 99 B-Line,” says TransLink CEO Kevin Desmond. “The central location of our new counter will ensure customers have easy access to the most up-to-date transit information. Today’s opening is another important step toward improving customer service and comes as we wrap up I Love Transit Week.”

Commercial-Broadway Station facts:

  • More than 8 million boardings on SkyTrain last year.
  • 30,000 transfers between Expo and Millennium Line on an average weekday.
  • 20,000 transfers between SkyTrain and bus on an average weekday.
  • Terminus of the 99 B-Line, the busiest bus route in Canada and the U.S.
  • 17,000 average weekday bus boardings.

The Commercial-Broadway SkyTrain Assistance Counter is in addition to the Stadium-Chinatown Compass Customer Service Centre, which remains the primary location for Compass enquiries.